Hello,
If you are interested in Head Surfer providing an upgrade path to Pesk 5 would you be willing to pay a small upgrade fee?

I am just posting this so when the time comes these guys have figures to work from and hopefully may speed it up

Robbie

I appreciate that I am down on rackshack for the lack of comment on this PSA 5.0 issue, but they really should of fore seen that this was going to be an issue, months ago

We have all known of the upgrade for some time and the white collar boys at rackshack should of got the wheels turning well before the offical release came out. ITS POOR.

Ok $0.05 out the way, lets hope something is done soon.

I wish I could place my vote in every one of them. But the last one.

Com on HeadSurfer, you can do it

*cheers for HeadSurfer*

If we get enough people to reply, or vote, and keep bugging them, they will soon offer us to upgrade.

Just keep pushing

I still don't like we are on RackShacks mercy.

Okay, show your desire for PSA 5, but don't annoy them too badly, HeadSurfer has always come through when it came to upgrades.

Yes i know ive never had any problems with these guys. Its just good to show them that it is important to their clients and gives them some idea of demand

Robbie

HeadSurfer has also stated in another thread that He is in negotiations with Plesk in regards to Plesk5.0.. so just sit back and relax.. all will work out.. Mouse

Ok, I for one can verify, becuase of private irc converstations, that RS has indeed been working on this matter for awhile now. They did start working on a solution before the release of 5.0. It is possible, just possible that maybe the reason we don't have a solution yet is that plesk and RS are unable to agree on a solution? Maybe it is plesk or maybe it is RS, but more likely, it is the normal messes that happen anytime a major deal is negotiated between 2 companies? After all, plesk doesn't have much of a reason to give RS a good deal on the upgrades. After all, anyone else would have to pay the SUS fee on every upgrade they want. But, at the same time, plesk knows that they get a large number of orders in one fell swoop by making RS happy. RS knows that plesk knows that. RS knows that we want a great deal on our upgrades. So, the most likely situation is this: RS has made an offer to plesk, that would be great for us, but plesk isn't sure if they want the deal. So negotations continue.

Don't get me wrong, I want 5.0 right now!...but, I know that is just not the reality of life in biz.

Anyway, that is just my .02 cents...take it or leave it...lol

Should I wait to get a server till 5.0 comes out?

sparnell

Should I wait to get a server till 5.0 comes out?

sparnell

I think you should skip a server with Plesk regardless Either go ensim, or go plain (YAY! Go Plain Baby (For serious admins only ))

Why'd ya double post in the same thread? :confused:

Not only is PSA now out of date, but RedHat 7.3 has been out forever.

What's with the outdated OS's is what I want to know.

It's like going into bestbuy and all they offer is Windows 98'

lol. Well, honestly, there are many reasons for the lack of RH7.3. First, Ensim doesn't like it too much (I've heard reports). Secondly, just run up2date, and you've got the latest system. Seriously, the difference between 7.2 and 7.3 is the kernel, and some package updates. For that matter, that's been the only difference even back to RedHat Linux 5.2 -- which I have an older workstation running (even though everything has been updated to the latest -- and it is the same as a 7.3 system, except for the boot screen.)

What are your reasons for prefering Ensim to Plesk? I tried Ensim before and didnt like it that much. Maybe if you give me enough reasons, my next server will be Ensim then.

Well, there are many "ensim vs. plesk" threads, so I won't go on a rampage. However, I have found plesk to be much too simplistic. I do like how plesk manages databases and users, however, the rest go's to ensim. It's interface is faster and not as ugly (especially if you skin it). Also, ensim supports more features out-of-box than plesk does. As far as admining the box without using the CP, I find ensim to be much easier, as apache is actually in /etc/httpd. instead of some long path as in plesk. Also, it is cheaper -- which is important to me because not all of my servers are with RackShack. And lastly, my users simply prefer ensim over plesk. Admittedly, they seem to like CPanel the most, but when given the choice of ensim or plesk, 99% of them choose ensim.

Plesk 5 provides functionality that compares to Ensim and in my opinion is far easier to use. IMP3 is by far a better mail client than squirrel mail "in my opinion" so dont flame me .

I find the whole organisation of files within Plesk is so simplistic. Support for Plesk provides much quicker answers via their forum.

I used ensim for the first time last week on a windows machine. It took 24 hours to get the set up file to complete and in 12 hours i hadnt got a reply from their forum or from their support team. This was from someone who actually bought the software rather than renting it.

There are bound to be arguments againt Plesk. For example 2.5 is lacking in features but it is extremely sturdy. DNS seems to be a little flakey but that buggy internet name daemon for you

just my 2c

Robbie

I never discard anything before seeing it:). Even I'm very happy with Ensim I would give a try to Plesk 5.0 .. so hope HS comes with an offer soon

Umm, can anyone think of a later version of RH we could be using, lol. I'm a "serious admin" but for the sake of my virtually hosted clients I need an easy to use control panel they can access. When will Plesk 5 be available from Rack Shack?

Hate to bring it up again... but Plesk gives users the CHOICE to install the individual packages in the places they want. Some users like it all in once place as I did when I first tried Plesk... now I want more control so the RPM version is right for me and I have the software in the places deemed by many as the "proper" place.

I am about to purchase a new server here, and I was about to get the ensim because the ensim, to me, was better than PSA 2.5. Now, I see PSA 5.0 is out, and from the demo that I used on plesk.com, it appears to be superior in features to ensim. So, if they plan to upgrade to plesk in the next week/month or so, I'll wait. If not, I might just go with ensim.

What we did with our servers is got rid of the ones with rackshack plesk keys and got regular plain rh 7.2 servers and then bought keys from plesk. 5.0 is really worth every penny!

What we did with our servers is got rid of the ones with rackshack plesk keys and got regular plain rh 7.2 servers and then bought keys from plesk. 5.0 is really worth every penny!

that's 699us over 1000k canadian. not to many people have that kind of money to blow.

That's the route I'll be taking if Rackshack aren't able to do a deal with Plesk. From the conversations I've had with Plesk this year I can't believe they will turn down the chance to offer a discount on the upgrade as Rackshack do have a lot of Plesk licenses here.

Here's hoping....

RS should work a deal with plesk as soon as possible. I gather there will be no further updates to the plesk 2.x release branch. Which means if a security issue arises, in fact I should say when, RS will have a lot of boxes open to attack on its network. It's very difficult to manually upgrade vulnerable packages included in the source version of plesk.

Just another consideration.

We purchased our own private keys as well, as rackshack offer zero comment on this situation

A security problem already exists with IMP 2.2.7 (webmail) that comes with PSA 2.5.5. All users are strongly encouraged to upgrade to IMP 2.2.8 or 3.1.

But, according to Plesk, IMP won't be updated on the PSA 2.5.x branch any more, so we're on our own.

I wish we could get an update from RS about the talks with Plesk. Rackshack are now selling outdated software with security holes and no further patches will be developed by Plesk for the 2.5 series!!! Come on Headsurfer!! Give us some news.

I agree wholeheartedly ronan.

The gist of it as I see things are that RS won't support anything (yes, I mean *Anything*) if you upgrade your Plesk from the original Plesk version which was installed on it. Even if the upgrade plugged security holes which would also threaten their network. (Somebody from RS please do me a favor and refute that statement, then go look at my TT's where I was told exactly that some 3+ months ago. Upgrade = No RS Support)

As things now stand the inability to upgrade to Plesk 5.x, which will at least be supported by Plesk, from 2.x, which will not be supported by Plesk in any way, shape or manner... We it puts me and everyone like me (read anybody who is running a server on RS with Plesk) in a very, very untenable situation. Your choices are either to run a server with known exploits/bugs and receive zero support from anyone; or you must simply eat the costs you've already paid, pay them again for a basic Redhat box and install whatever you want on it. At least then you would have control over your keys.

Don't get me wrong. I like RS and normally they're right on top of things. However in this case Official response has been basically non-existant for some time, which leaves me to wonder. The inability to upgrade has already gone on far too long at this point, and things are only going to get worse since the versions we were sold and bought in good faith are obviously going to be completely unsupported from here on out..

RS, if you're dropping Plesk entirely please let us know that we can prepare for that reality and convert to something else. If not, please at the very least let us know that a solution is on the horizon, hopefully with some kind of ETA.

Squire

The answer is yes, I am also looking for a person who can act as the administrator on my server, he/she will need to know plesk intimately and sign a confidentiality and non disclosure

I have sent you a pm.