Where I can get support for my ResellOne account?

I take it you have already emailed support (at> resellone <dot} net ?

I'm assuming he got the reseller account directly from resellone.net - this is owned by theplanet.com since they merged with EV1servers. I don't think they do a sub-reseller tiers.

Yes, I've got account directly from resellone, but now I can't reach the support at all.
E-mail: "Unknown address error 550"
Live chat: "We're sorry, we're currently not available to take your chat. Please try your chat again later".

I have tried two emails: reseller-support att resellone dott net (from RWI) and support att resellone dott net and both times I've got "Unknown address error 550"

Try The Planet customer services and ask how to get in touch. Or wait for Kevin or Tomy, they should be around in the next hour or so.

Just been into CS Live Chat to test and if you ask for Resell one support... they will transfer you.

They pointed out it will take a few minutes while they find someone. Good Luck

They also said ssl@theplanet.com and domains@theplanet.com go to the resellone person.

Thank you JohnB!

Thanks Jeff and JohnB!

Yes, you can use those addresses, or support@resellone.net -- these will all get to the same team that can help you. (We just tested support@resellone.net from a few external email accounts, and everything seems to be working. Please let me know if you see that error again.)

The chat link on the http://www.resellone.net site will also take you directly to the ResellOne team, and save a transfer or two...but this avenue is not 24/7 as is the main Planet chat queue.