I only run BSD boxes (no Linux, no Windows). I would like to back up files via rsync. Are any of ThePlanet offerings suited for this?

(sales chat recommended eVault, they obviously had no idea what I meant by that I didn't want my data held hostage by some proprietary software and backed up via an "agent" with a limited GUI configuration -- they didn't seem to realize, either, that FreeBSD is a different, and unsupported, operating system for evault. Not to mention evault is 32 bit only -- in 2009?!)

Thank you for double checking. EVault would indeed not be what you wanted. A NAS("Network Backup") account might be better suited for what you are trying to do. It basically gives you an SMB/CIFS mount point to use or you can access it via ftp.

Assuming you know a little shell scripting, this would also provide you much more flexibility than rsync alone/at all.

I've used the NAS option without issue in the past, but I'd also like to see the planet offer a low-tech simple rsync backup space option along the lines of what BQ offers. We've seen the high-tech backup options like R1soft come a long way in value and power for the customer's dollar, but the NAS option as far as I can tell hasn't changed much at all over the last 4 years while disk capacity/price should allow a more competitive option now or soon. (the advantage of having the backup space at the planet vs. a remote provider would be the network speed to the backup space and techs that we know and trust overseeing it.)

Honestly, I think multiple forms of backup should be offered, all at different prices according to what a person wants... I always feel safer backing stuff up on my own though.

I don't really see what you gain by using rsync. You can just mount the NAS, and treat it like a local directory...

We offer a few. So far...

NAS
EVault
Managed Backups
CloudNAS

But the NAS space here is slightly more than double the cost of a comparable amount of rsync space from a remote backup provider now. So what do you gain with the NAS over using remote rsync space? Two things I can think of are faster network speed betwen server and backup space and security having the nas only accessible to the planet ip space. However there is also the drawback that backup space is still under your same customer account making it slightly (but still) vulnerable to a payment or accounting mistake or dispute or an abuse complaint taking your whole server + backup down together, so greater technical security but slightly less accounting security. Probably a slight tip of the hat to the NAS, but at 2.5x the cost. Especially if you're using it as a backup to your backup, a simple and inexpensive option would be nice too.