Hello,

On Monday a new method will be added to the Orbit API. The newly added method will be called GetTicketDetailByID. The method will be found under the TicketTicketService. This update includes the new data types TicketDetail and TicketText. GetTicketDetailByID returns a single TicketDetail object based on the supplied TicketID. The TicketDetail object contains a Ticket object and an array of TicketText objects. The TicketText objects will contain three properties: Text, Username and Date.

Thank you,

Ralph Y. Bou Mechrek