We have recently purchased a more powerful server to handle the number of sites and load. All the site have been migrated and copied to the new server. Our own website is alos hosted on this new server, along with our clients sites. Some of our clients manage their own email on separate servers. When we try and send email from our server to our clients sites the mail is being delivered to a blackhole! Yet our old server delivers the mail correctly. The MX settings on both servers are identical for these domains.

How do I 'force' our domain / account to do an mx lookup so it can send the email to an external account and not a blackhole on our server?

Thanks

Lee Tempest

Is this cpanel ? Make sure that the domains that are hosted in the external DNS, there DNS is correctly set to point to outside and that the domains are in /etc/remotedomains list

Thanks for the reply. I had both servers WHM open at the same time looking at the MX entries, which were identical for each domain and they appeared the same, when I did an email test the new server went to a blackhole, the old one sent the mail. I then out of sheer luck, just re-entered the MX entry and clicked the save button, and it fixed it!

When I hit the save it must have done some update somewhere that updated the server and it's mx records.

Thanks for the help again,

Lee

YEah. if you do it via WHM it changes the /etc/remotedomains file and you where fixed.

Happy to help lee.