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hontvari
I wonder what are your experiences with the download speed from ThePlanet servers.
A few hours ago I measured 100kB/s download speed to Europe from three of our servers. Sadly this can be considered as a good result, two days ago I downloaded a 2GB backup file with only about 20kB/s. Two servers are in a private rack the third is standalone, all of them are in the former ev1servers datacenters. Within the private rack download went with nearly 100 megabits, that is the line speed, so machine performance doesn't seem to be an issue.
I couldn't find a good test server for comparison which is in Houston but outside ThePlanet, but by downloading less then 1 MB from texasonline.gov it seems the speed is at least 250kB/s, possible much more. All of these measurements were done using wget.
We have these slow speeds for months, sometimes better sometimes worser. We cannot determine where is the bottleneck. It is really annoying.
wcharnock
QUOTE (hontvari @ Jan 8 2009, 03:55 AM) *
I wonder what are your experiences with the download speed from ThePlanet servers.
A few hours ago I measured 100kB/s download speed to Europe from three of our servers. Sadly this can be considered as a good result, two days ago I downloaded a 2GB backup file with only about 20kB/s. Two servers are in a private rack the third is standalone, all of them are in the former ev1servers datacenters. Within the private rack download went with nearly 100 megabits, that is the line speed, so machine performance doesn't seem to be an issue.
I couldn't find a good test server for comparison which is in Houston but outside ThePlanet, but by downloading less then 1 MB from texasonline.gov it seems the speed is at least 250kB/s, possible much more. All of these measurements were done using wget.
We have these slow speeds for months, sometimes better sometimes worser. We cannot determine where is the bottleneck. It is really annoying.


Can you do me a favor and either in this thread or in a ticket (PM me the ticket number) do a traceroute both from the server to the client and from the client to the server and post the results? That will help us identify if there's a sub-optimal path that we can optimize.
hontvari
QUOTE (wcharnock @ Jan 8 2009, 03:18 PM) *
Can you do me a favor and either in this thread or in a ticket (PM me the ticket number) do a traceroute ...


Here it is:

1 <1 ms <1 ms <1 ms shared.gj08 [85.17.168.125]
2 <1 ms <1 ms <1 ms te5-3.sr1.evo.leaseweb.net [85.17.129.193]
3 1 ms 10 ms 1 ms k330.leaseweb.ams1.nl.above.net [82.98.254.61]
4 1 ms 1 ms 1 ms so-0-0-0.mpr2.ams5.nl.above.net [64.125.26.46]
5 50 ms 20 ms 15 ms so-2-0-0.mpr1.lhr2.uk.above.net [64.125.27.177]
6 87 ms 87 ms 87 ms so-0-1-0.mpr1.dca2.us.above.net [64.125.27.57]
7 114 ms 114 ms 114 ms ge-2-0-0.mpr3.iah1.us.above.net [64.125.25.114]
8 114 ms 114 ms 114 ms xe-1-1-0.er1.iah1.above.net [64.125.26.222]
9 114 ms 114 ms 114 ms 209.66.99.94.available.above.net [209.66.99.94]
10 122 ms 121 ms 133 ms et1-3.ibr02.hstntx2.theplanet.com [70.87.253.58]
11 118 ms 119 ms 126 ms po2.car12.hstntx2.theplanet.com [74.55.252.210]
12 120 ms 118 ms 118 ms ev1s-67-15-137-87.theplanet.com [67.15.137.87]

downloading from the The Planet server:
wget 67.15.137.87/test.zip
result: 66.5 KB/s

1 <1 ms <1 ms <1 ms ev1s-67-15-137-81.theplanet.com [67.15.137.81]
2 <1 ms <1 ms <1 ms et2-1.ibr02.hstntx2.theplanet.com [74.55.252.209]
3 1 ms <1 ms <1 ms xe-4-4.r03.hstntx01.us.bb.gin.ntt.net [128.241.1.5]
4 2 ms <1 ms 1 ms xe-0-1-0.r20.hstntx01.us.bb.gin.ntt.net [129.250.2.228]
5 8 ms 8 ms 6 ms as-0.r20.dllstx09.us.bb.gin.ntt.net [129.250.3.129]
6 7 ms 8 ms 8 ms po-2.r03.dllstx09.us.bb.gin.ntt.net [129.250.4.38]
7 5 ms 5 ms 8 ms xe-0.globalcrossing.dllstx09.us.bb.gin.ntt.net [129.250.8.190]
8 * * * Request timed out.
9 121 ms 134 ms 118 ms te5-2.sr1.evo.leaseweb.net [85.17.129.246]
10 118 ms 118 ms 118 ms te5-2.sr2.evo.leaseweb.net [85.17.129.194]
11 121 ms 120 ms 118 ms gs3.flyordie.com [85.17.168.82]

downloading from the non-The Planet server:
wget http://85.17.168.82:8080/test.zip
result: 133 KB/s
wcharnock
QUOTE (wcharnock @ Jan 8 2009, 08:18 AM) *
Can you do me a favor and either in this thread or in a ticket (PM me the ticket number) do a traceroute both from the server to the client and from the client to the server and post the results? That will help us identify if there's a sub-optimal path that we can optimize.


I'm looking at the routing now. But I'm definitely not seeing the kind of speeds I'd expect on downloads from your server (on-net):

:charnock@www(~): wget 67.15.137.87/test.zip
--10:38:03-- http://67.15.137.87/test.zip
=> `test.zip'
Connecting to 67.15.137.87:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 2,105,592 (2.0M) [application/zip]

100%[===============================================================================
=========>] 2,105,592 1.88M/s

10:38:04 (1.87 MB/s) - `test.zip' saved [2105592/2105592]

I see you're running Windows on the server - and in the past we've seen performance issues on IIS servers if they're not optimized (though it's been worse than this).

If I were seeing full speed on-net then I'd feel a little better. I'm trying to find a server that I can test to in the same datacenter just to be sure that all is well there.
hontvari
Yes, it is Windows 2003R2, but the HTTP server is Apache Tomcat(!) not IIS. I just compared Tomcat with IIS on the exact same setup and I got practically the same result (actually IIS was marginally slower: 58.6kB/s vs 57.9kB/s). We don't use this server yet, so it don't have any load, there were no configuration changes either, maybe a few Windows services were disabled.

It is interesting that you got a much lower then line speed result. I usually got much better speed, here is the fresh result of downloading to another ThePlanet server (69.57.128.67, outside of the private rack, I am not sure if it is in the same datacenter or not, probably not, see the trace below). I guess we cannot expect much more then 9.21MB/s on 100Mb Ethernet.

wget 67.15.137.87/test.zip
100%[====================================>] 2,105,592 9.21M/s ETA 00:00
01:15:50 (9.21 MB/s) - `test.zip' saved [2105592/2105592]

tracert 67.15.137.87
1 <1 ms <1 ms <1 ms ev1s-69-57-128-1.theplanet.com [69.57.128.1]
2 <1 ms <1 ms <1 ms et2-11.ibr02.hstntx1.theplanet.com [207.218.245.17]
3 <1 ms <1 ms <1 ms et1-3.ibr02.hstntx2.theplanet.com [70.87.253.58]
4 8 ms <1 ms <1 ms po2.car12.hstntx2.theplanet.com [74.55.252.210]
5 <1 ms <1 ms <1 ms ev1s-67-15-137-87.theplanet.com [67.15.137.87]
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