Over the past few months, The Planet's network and technology teams have been working to upgrade all of our data centers and network connections to consolidate our network footprint into a single autonomous system (AS). To facilitate this project, we have increased the bandwidth capacity between all of our data centers, and we've run a second 10Gbps network connection between our Houston and Dallas locations to further improve the network's redundancy. By uniting into one AS, our six data centers will be recognized as a single entity for Internet routing purposes. This consolidation enables us to leverage our network's size to provide you more bandwidth at a lower cost, it gives you (as a customer) the ability to seamlessly spread your infrastructure between all of our data centers in both cities, and it allows us to route bandwidth and traffic to you in a much more efficient manner.
One of the final steps in completing this AS consolidation requires a scheduled maintenance window for our H2 data center on Sunday, August 3, 2008, between 12:01am and 5:00am. The entire data center will be migrated to our new network hardware infrastructure during the maintenance window, so our team has designed the maintenance process to minimize the impact the network changes have on your servers in H2. Your IP addresses will not change, your server will not need to be powered down, and you will not need to update anything on your servers or racks following this maintenance.
These changes will make your hosting experience with The Planet even better, so we're excited to share them with you. If you have any questions about this scheduled maintenance, please contact your sales representative or our Customer Care Department through our Orbit ticketing system, Live Support chat or by phone at 866-325-0045 or 281-714-4000.
If you have any servers in H2 and you did not receive this message via email, please verify your contact information in Orbit.