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The Planet Forums > System Administration > Network
ZeusChicago
I am having issues access my servers from work (a network I maintain)
See hop 14 below
CODE
Tracing route to almightyservices.com [75.125.245.146]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.33.181.254
  2     1 ms     1 ms     1 ms  208-96-245-49.cimcoisp.net [208.96.245.49]
  3     5 ms     5 ms     4 ms  208.96.250.241
  4    13 ms     6 ms     6 ms  69-7-192-217.cimcoisp.net [69.7.192.217]
  5     6 ms     6 ms     6 ms  POS2-1.GW6.CHI6.ALTER.NET [63.84.103.205]
  6     7 ms     6 ms     6 ms  0.so-1-1-0.xl2.chi6.alter.net [152.63.68.190]
  7     8 ms     8 ms     8 ms  0.so-0-1-1.xt2.chi2.alter.net [152.63.65.125]
  8    16 ms    21 ms    34 ms  0.so-7-1-0.br6.chi2.alter.net [152.63.64.57]
  9    10 ms     9 ms    12 ms  p16-1-2-3.r20.chcgil09.us.bb.gin.ntt.net [129.250.9.25]
10    10 ms     9 ms    10 ms  ae-0.r21.chcgil09.us.bb.gin.ntt.net [129.250.3.98]
11    38 ms    33 ms    33 ms  p64-2-2-0.r21.dllstx09.us.bb.gin.ntt.net [129.250.2.22]
12    33 ms    34 ms    32 ms  ae-0.r20.dllstx09.us.bb.gin.ntt.net [129.250.2.58]
13    40 ms    52 ms    40 ms  as-0.r20.hstntx01.us.bb.gin.ntt.net [129.250.3.130]
14    114ms   193ms    145ms  xe-4-1.r03.hstntx01.us.bb.gin.ntt.net [129.250.2.229]
15    40 ms    39 ms    40 ms  ge-1.ev1.hstntx01.us.bb.gin.ntt.net [129.250.10.70]
16    84 ms    61 ms    82 ms  ivhou-207-218-223-105.ev1servers.net [207.218.223.105]
17    61 ms    86 ms    63 ms  zeustwo.almightyservices.com [75.125.245.146]

Trace complete.

Z:\>



Here is a trace to the same IP from comcast network which is NOT experiancing the problem, but also not going over the NTT network.
CODE
C:\Documents and Settings\Administrator>tracert almightyservices.com

Tracing route to almightyservices.com [75.125.245.146]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.15.2
  2     *        *        *     Request timed out.
  3     7 ms     *        7 ms  ge-1-38-ur01.wchicago.il.chicago.comcast.net [68.86.119.73]
  4     9 ms    11 ms     8 ms  po-10-ar01.area4.il.chicago.comcast.net [68.87.229.110]
  5     *       13 ms    11 ms  68.86.90.174
  6    15 ms    13 ms    14 ms  te-0-12-0-2-603-pr01.chicago.il.ibone.comcast.net [68.86.88.245]
  7    14 ms    16 ms    14 ms  68.86.88.246
  8    42 ms    42 ms    40 ms  216-54-253-2.ev1.net.demarc [216.54.253.2]
  9     *        *       61 ms  216-54-253-2.ev1.net.demarc [216.54.253.2]
10    43 ms    44 ms    41 ms  ivhou-207-218-223-105.ev1servers.net [207.218.223.105]
11    39 ms    39 ms    39 ms  zeustwo.almightyservices.com [75.125.245.146]

Trace complete.

C:\Documents and Settings\Administrator>
thedude
Have you posted a ticket yet?
pderrick
Zeus,
Hi my name is Paul Derrick and I am a NOC Technician at The Planet, and there seems to be an issue with the provider NTT, and this is something I am working with the NTT NOC to resolve, do you have a ticket number so I can personally address your issue.
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