Any suggestion of how to solve this problem would be great.

My IP : 213.93.52.39

Tracing route to 67.19.54.164
over a maximum of 30 hops:

1 6 ms 3 ms 4 ms 10.15.100.1
2 16 ms 110 ms 108 ms p21161.net.upc.nl [212.142.21.161]
3 7 ms 14 ms 5 ms p14232065.net.upc.nl [212.142.32.65]
4 6 ms 5 ms 5 ms nl-ams05a-ra3-ae-1-0.aorta.net [213.46.183.93]
5 19 ms 17 ms 18 ms fr-par02a-rd1-pos-5-0.aorta.net [213.46.160.214]
6 95 ms 95 ms 96 ms us-was01a-rd1-pos-2-0.aorta.net [213.46.160.170]
7 95 ms 95 ms 98 ms us-was02a-ri1-ge-0-0-0-0.aorta.net [213.46.190.190]
8 95 ms 96 ms 96 ms xe-0.equinix.asbnva01.us.bb.gin.ntt.net [206.223.115.12]
9 134 ms 135 ms 135 ms p64-3-1-0.r20.dllstx09.us.bb.gin.ntt.net [129.250.5.24]
10 129 ms 129 ms 132 ms po-1.r02.dllstx09.us.bb.gin.ntt.net [129.250.2.154]
11 124 ms 123 ms 123 ms xe-4-4.r03.dllstx09.us.ce.gin.ntt.net [157.238.225.6]
12 125 ms 123 ms 123 ms te7-1.dsr01.dllstx3.theplanet.com [70.87.253.2]
13 124 ms 123 ms 123 ms po32.dsr02.dllstx4.theplanet.com [70.87.253.78]
14 124 ms 124 ms 124 ms gi1-0-2.car17.dllstx4.theplanet.com [67.18.116.85]
15 * * * Request timed out.


ps. haven't been blocked or banned but maybe I'm being caught in some firewall ?

I can reach the server again

So whoever is responsible, a big BIG thank you for fixing it

Good news. I would recommend opening a support ticket next time for faster response. I assume either your server was down or you may have been temp banned in your firewall.