usa123
Aug 30 2007, 06:01 PM
Sorry for my english.
Today someone from The Planet did login to my server over SSH.
Then hi maked copy of my website source code, extract my password for mysql , and maked copy of my myslq data base. Then make tar.gz file, and stole my data.
All this info i get from my LOG file .bash_history
How, what can i do ?
Or it normal ?
BlueFusion
Aug 30 2007, 06:33 PM
Are you sure they actually retrieved the data? It sounds like they just made a backup to me.
James Jhurani
Aug 30 2007, 06:49 PM
do you have a ticket open that would warrent the need for a tech to make a backup just-in-case?
Tomy Durden
Aug 30 2007, 08:22 PM
It's against strict policies for staff of The Planet to move, copy, backup, delete, restore, or recover any customer data. Can you please open a ticket regarding this so that we can investigate? PM the ticket number to me and I'll get it going in the right direction.
Tomy Durden
Aug 30 2007, 08:30 PM
Never mind, I found the ticket with the information. Any questions regarding this will need to be directed to our legal dept.
Brooke-Sales
Aug 30 2007, 09:47 PM
Tomy said the "L" word. Time to close the thread.
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