The Planet Forums > Exim: blacklisted, or missing the proper dns entries

Full Version: Exim: blacklisted, or missing the proper dns entries

The Planet Forums > System Administration > Mail Hosting

calvi

Aug 28 2007, 04:36 AM

Hi,

Since switching from an Ensim server running Sendmail and MailScanner to a cPanel one running Exim and ASSP, a significant number of mails from a local user fail to deliver for this reason:

CODE

    The mail server could not deliver mail to
    someone@somewhere.com.  The account or domain may not
    exist, they may be blacklisted, or missing the proper dns entries.

These recipients have placed online orders and paid for the goods, so it's unlikely that their accounts do not exist, and I've checked that the domains are OK, so that leaves blacklisted, or missing the proper dns entries. ASSP is is not blacklisting the domains, and rbl_domains is commented out in exim.conf. The most likely cause is this entry in exim.conf:

CODE

#
# Trap Failures to Remote Domain
#

fail_remote_domains:
  driver = redirect
  domains = ! +local_domains : ! localhost : ! localhost.localdomain
  allow_fail
  data = ":fail: The mail server could not deliver mail to $local_part@$domain.
  The account or domain may not exist, they may be blacklisted, or missing the
  proper dns entries."

Can anyone advise me how to bypass that trap, and if doing so might have dangerous side effects? (I would have posted this at exim-users.org, but that site has disabled new user registration.)

Thanks!

amarzouk

Oct 18 2007, 04:34 PM

I am getting the same error when any user from my server tries to send to a certain domain at another server, the strange thing is that when I send to that other server from yahoo it reaches without problems. When I run the command "exim -bt -d+all sherif@culturewheel.com" this is what I get

CODE

31:29 16567 Exim version 4.68 uid=0 gid=0 pid=16567 D=fffdffff
Berkeley DB: Sleepycat Software: Berkeley DB 4.2.52: (December 11, 2004)
Support for: crypteq iconv() PAM Perl OpenSSL Content_Scanning Old_Demime Experimental_DomainKeys
Lookups: lsearch wildlsearch nwildlsearch iplsearch dbm dbmnz
Authenticators: cram_md5 plaintext spa
Routers: accept dnslookup ipliteral manualroute queryprogram redirect
Transports: appendfile/maildir autoreply pipe smtp
Size of off_t: 8
31:29 16567 changed uid/gid: forcing real = effective
31:29 16567   uid=0 gid=0 pid=16567
31:29 16567   auxiliary group list: <none>
31:29 16567 seeking password data for user "root": cache not available
31:29 16567 getpwnam() succeeded uid=0 gid=0
31:29 16567 configuration file is /etc/exim.conf
31:29 16567 log selectors = 00000ffc 00212001
31:29 16567 trusted user
31:29 16567 admin user
31:29 16567 seeking password data for user "mailman": cache not available
31:29 16567 getpwnam() succeeded uid=32001 gid=32001
31:29 16567 seeking password data for user "mailman": using cached result
31:29 16567 getpwnam() succeeded uid=32001 gid=32001
31:29 16567 originator: uid=0 gid=0 login=root name=root
31:29 16567 sender address = root@mail1.mydomain.com
31:29 16567 Address testing: uid=0 gid=12 euid=0 egid=12
31:29 16567 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
31:29 16567 Testing sherif@culturewheel.com
31:29 16567 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
31:29 16567 Considering sherif@culturewheel.com
31:29 16567 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
31:29 16567 routing sherif@culturewheel.com
31:29 16567 --------> mailman_virtual_router router <--------
31:29 16567 local_part=sherif domain=culturewheel.com
31:29 16567 checking require_files
31:29 16567 expanding: $local_part
31:29 16567    result: sherif
31:29 16567 expanding: $domain
31:29 16567    result: culturewheel.com
31:29 16567 expanding: /usr/local/cpanel/3rdparty/mailman/lists/${lc:$local_part}_${lc:$domain}/config.pck
31:29 16567    result: /usr/local/cpanel/3rdparty/mailman/lists/sherif_culturewheel.com/config.pck
31:29 16567 file check: /usr/local/cpanel/3rdparty/mailman/lists/${lc:$local_part}_${lc:$domain}/config.pck
31:29 16567 expanded file: /usr/local/cpanel/3rdparty/mailman/lists/sherif_culturewheel.com/config.pck
31:29 16567 stat() yielded -1
31:29 16567 errno = 2
31:29 16567 mailman_virtual_router router skipped: file check
31:29 16567 --------> mailman_virtual_router_nodns router <--------
31:29 16567 local_part=sherif domain=culturewheel.com
31:29 16567 checking domains
31:29 16567 search_open: lsearch "/etc/localdomains"
31:29 16567 search_find: file="/etc/localdomains"
31:29 16567   key="culturewheel.com" partial=-1 affix=NULL starflags=0
31:29 16567 LRU list:
31:29 16567   :/etc/localdomains
31:29 16567   End
31:29 16567 internal_search_find: file="/etc/localdomains"
31:29 16567   type=lsearch key="culturewheel.com"
31:29 16567 file lookup required for culturewheel.com
31:29 16567   in /etc/localdomains
31:29 16567 lookup failed
31:29 16567 culturewheel.com in "lsearch;/etc/localdomains"? no (end of list)
31:29 16567 culturewheel.com in "+local_domains"? no (end of list)
31:29 16567 mailman_virtual_router_nodns router skipped: domains mismatch
31:29 16567 --------> democheck router <--------
31:29 16567 local_part=sherif domain=culturewheel.com
31:29 16567 checking require_files
31:29 16567 file check: +/etc/demousers
31:29 16567 expanded file: /etc/demousers
31:29 16567 stat() yielded 0
31:29 16567 checking "condition"
31:29 16567 expanding: democheck
31:29 16567    result: democheck
31:29 16567 Starting Perl interpreter
31:30 16567 expanding: $originator_uid
31:30 16567    result: 0
31:30 16567 expanding: ${perl{democheck}}
31:30 16567    result: no
31:30 16567 democheck router skipped: condition failure
31:30 16567 --------> boxtrapper_autowhitelist router <--------
31:30 16567 local_part=sherif domain=culturewheel.com
31:30 16567 checking require_files
31:30 16567 file check: +/usr/local/cpanel/bin/boxtrapper
31:30 16567 expanded file: /usr/local/cpanel/bin/boxtrapper
31:30 16567 stat() yielded 0
31:30 16567 checking "condition"
31:30 16567 expanding: checkbx_autowhitelist
31:30 16567    result: checkbx_autowhitelist
31:30 16567 expanding: $authenticated_id
31:30 16567    result: root
31:30 16567 expanding: $primary_hostname
31:30 16567    result: mail1.mydomain.com
31:30 16567 expanding: $received_protocol
31:30 16567    result:
31:30 16567 expanding: ${perl{checkbx_autowhitelist}{$authenticated_id}}
31:30 16567    result: no
31:30 16567 boxtrapper_autowhitelist router skipped: condition failure
31:30 16567 --------> checkspam2 router <--------
31:30 16567 local_part=sherif domain=culturewheel.com
31:30 16567 checking domains
31:30 16567 cached no match for +local_domains
31:30 16567 cached lookup data = NULL
31:30 16567 culturewheel.com in "! +local_domains"? yes (end of list)
31:30 16567 checking "condition"
31:30 16567 expanding: checkspam2
31:30 16567    result: checkspam2
31:30 16567 expanding: $originator_uid
31:30 16567    result: 0
31:30 16567 expanding: $originator_gid
31:30 16567    result: 0
31:30 16567 expanding: $primary_hostname
31:30 16567    result: mail1.mydomain.com
31:30 16567 expanding: $sender_address
31:30 16567    result: root@mail1.mydomain.com
31:30 16567 expanding: $message_headers
31:30 16567    result:
31:30 16567 expanding: $original_domain
31:30 16567    result: culturewheel.com
31:30 16567 expanding: $sender_address_domain
31:30 16567    result: mail1.mydomain.com
31:30 16567 expanding: $message_size
31:30 16567    result: 0
31:30 16567 expanding: ${perl{checkspam2}}
31:30 16567    result: no
31:30 16567 checkspam2 router skipped: condition failure
31:30 16567 --------> dk_lookuphost router <--------
31:30 16567 local_part=sherif domain=culturewheel.com
31:30 16567 checking domains
31:30 16567 cached no match for +local_domains
31:30 16567 cached lookup data = NULL
31:30 16567 culturewheel.com in "! +local_domains"? yes (end of list)
31:30 16567 checking require_files
31:30 16567 expanding: /var/cpanel/domain_keys/private/${sender_address_domain}
31:30 16567    result: /var/cpanel/domain_keys/private/mail1.mydomain.com
31:30 16567 file check: /var/cpanel/domain_keys/private/${sender_address_domain}
31:30 16567 expanded file: /var/cpanel/domain_keys/private/mail1.mydomain.com
31:30 16567 stat() yielded -1
31:30 16567 errno = 2
31:30 16567 dk_lookuphost router skipped: file check
31:30 16567 --------> lookuphost router <--------
31:30 16567 local_part=sherif domain=culturewheel.com
31:30 16567 checking domains
31:30 16567 cached no match for +local_domains
31:30 16567 cached lookup data = NULL
31:30 16567 culturewheel.com in "! +local_domains"? yes (end of list)
31:30 16567 calling lookuphost router
31:30 16567 lookuphost router called for sherif@culturewheel.com
31:30 16567   domain = culturewheel.com
31:30 16567 DNS lookup of culturewheel.com (MX) succeeded
31:30 16567 Actual local interface address is 127.0.0.1 (lo)
31:30 16567 Actual local interface address is 67.19.216.122 (eth0)
31:30 16567 Actual local interface address is 67.19.216.123 (eth0:1)
31:30 16567 Actual local interface address is 67.19.216.124 (eth0:2)
31:30 16567 Actual local interface address is 67.19.216.125 (eth0:3)
31:30 16567 Actual local interface address is 67.19.216.126 (eth0:4)
31:30 16567 fully qualified name = culturewheel.com
31:30 16567 host_find_bydns yield = HOST_FIND_FAILED (0); returned hosts:
31:30 16567   216.127.92.10 <null> MX=0 *
31:30 16567 lookuphost router declined for sherif@culturewheel.com
31:30 16567 --------> literal router <--------
31:30 16567 local_part=sherif domain=culturewheel.com
31:30 16567 checking domains
31:30 16567 cached no match for +local_domains
31:30 16567 cached lookup data = NULL
31:30 16567 culturewheel.com in "! +local_domains"? yes (end of list)
31:30 16567 calling literal router
31:30 16567 literal router called for sherif@culturewheel.com: domain = culturewheel.com
31:30 16567 literal router declined for sherif@culturewheel.com
31:30 16567 --------> fail_remote_domains router <--------
31:30 16567 local_part=sherif domain=culturewheel.com
31:30 16567 checking domains
31:30 16567 cached no match for +local_domains
31:30 16567 cached lookup data = NULL
31:30 16567 culturewheel.com in "! +local_domains : ! localhost : ! localhost.localdomain"? yes (end of list)
31:30 16567 calling fail_remote_domains router
31:30 16567 rda_interpret (string): :fail: The mail server could not deliver mail to $local_part@$domain.  The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.
31:30 16567 expanding: :fail: The mail server could not deliver mail to $local_part@$domain.  The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.
31:30 16567    result: :fail: The mail server could not deliver mail to sherif@culturewheel.com.  The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.
31:30 16567 expanded: :fail: The mail server could not deliver mail to sherif@culturewheel.com.  The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.
31:30 16567 file is not a filter file
31:30 16567 parse_forward_list: :fail: The mail server could not deliver mail to sherif@culturewheel.com.  The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.
31:30 16567 extract item: :fail: The mail server could not deliver mail to sherif@culturewheel.com.  The account or domain may not exist
31:30 16567 fail_remote_domains router forced address failure
sherif@culturewheel.com is undeliverable: The mail server could not deliver mail to sherif@culturewheel.com.  The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.
31:30 16567 search_tidyup called
31:30 16567 >>>>>>>>>>>>>>>> Exim pid=16567 terminating with rc=2 >>>>>>>>>>>>>>>>

Panther13

Dec 18 2007, 10:27 AM

I am also experiencing this same issue after transfering to a new cPanel 11 dedicated server. Has anyone found a solution to this issue. If so, could you please post the fix.

TIA!

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