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Triton
We got our Unranked box running ArmA up and running. We have it pretty full for test purposes but so far they are preforming great. You can check them out at.{9thInf} ArmA servers

{9thInf}Triton
...bigdog...
come on cortex....don't let us down.

I'm losing money on my Art of War box.........if Art of War can do it....why can't you guys?
...bigdog...
disappointed in The Planet.

Many hosts have this game available. And it's now been > 2 months since the intial request here.

Status?
...bigdog...
??

how many people work at The Planet?

Only one is here to talk to it's customers?

Is there some private area for us to get the point across, other than support tickets, that I'm missing?
...bigdog...
please.

We are customers wishing for answers. Ignoring us/me.......is rude, and not professional.
rabbit994
Just run it via Remote Desktop. It basically requires it's own server anyways to properly run unless your extremely limiting in missions. EVO is a killer on server (which is all anyone seems to play)
doc
I am guessing another ranked server client thus the dependency on Cortex.
Creed3020
QUOTE (doc @ Sep 11 2007, 09:34 AM) *
I am guessing another ranked server client thus the dependency on Cortex.


What made you say that?

Your comment just seemed so out of context from the rest of the thread... wacko.gif
doc
If it is an unranked server you can run it on the desktop without waiting for cortex. If you have a ranked server you are stuck waiting for it to be added to Cortex. Seems to be on topic IMO.
Creed3020
QUOTE (doc @ Sep 11 2007, 10:36 AM) *
If it is an unranked server you can run it on the desktop without waiting for cortex. If you have a ranked server you are stuck waiting for it to be added to Cortex. Seems to be on topic IMO.


I was just confused.

I was not aware that the "ranked virus" has also gotten to ArmA.

What the heck is going on....EA look at what you've done
doc
Ranked BF2/BF2142 servers are a nightmare if you plan on running other games. The best thing to do it rent a server just enough to run your ranked servers and get another server for your unranked games. I think a lot of people rented servers large enough to run tons of game servers but only plan on running 1-2 ranked game servers and they are stuck. Not trying to be a negative Nancy, just trying to educate future clients from getting stuck in the same issue.
Angry_Kid
QUOTE (Creed3020 @ Sep 11 2007, 12:37 PM) *
I was just confused.

I was not aware that the "ranked virus" has also gotten to ArmA.

What the heck is going on....EA look at what you've done

Not ArmA -- ranked a la Battlefield 2 and its evil spawn. Ranking a server via EA locks it down hard (i.e. no FTP, no remote desktop, no root access, period. EVAR.

If you're server is EA ranked through TP/i365, you cannot load and/or u/l anything (game or otherwise) unless Cortex has hooks for it.
Creed3020
QUOTE (doc @ Sep 11 2007, 10:42 AM) *
Ranked BF2/BF2142 servers are a nightmare if you plan on running other games. The best thing to do it rent a server just enough to run your ranked servers and get another server for your unranked games. I think a lot of people rented servers large enough to run tons of game servers but only plan on running 1-2 ranked game servers and they are stuck. Not trying to be a negative Nancy, just trying to educate future clients from getting stuck in the same issue.


Excatly why I have two servers. A more powerful server for Ranked servers that use up more resources, and a less powerful machine for conventional servers.

Angry: I know what a Ranked setup means, I have a server that is locked down as you describe. Does ArmA also call for these same lockdowns on a server?
Angry_Kid
QUOTE (Creed3020 @ Sep 12 2007, 08:30 AM) *
Does ArmA also call for these same lockdowns on a server?


9
UniSoL
QUOTE (doc @ Sep 11 2007, 11:42 AM) *
Ranked BF2/BF2142 servers are a nightmare if you plan on running other games. The best thing to do it rent a server just enough to run your ranked servers and get another server for your unranked games. I think a lot of people rented servers large enough to run tons of game servers but only plan on running 1-2 ranked game servers and they are stuck. Not trying to be a negative Nancy, just trying to educate future clients from getting stuck in the same issue.


Yep, that is good advice, real good advice.

Back when some of us started renting, they were actively adding games to Cortex though.
...bigdog...
QUOTE (doc @ Sep 11 2007, 10:34 AM) *
I am guessing another ranked server client thus the dependency on Cortex.

We have 3 servers, as well as a webserver with The Planet.

Cortex is something we are paying for. If I wanted to remote desktop and micromange our games, I'd simply build a computer and run it in my closet.

Cortex allows us to have lower admins in our community have access to the box from any computer without the need for a remote desktop hookup, which is almost ALWAYS impossible from work computers, school computers, etc.

Also, I'm not into passing out remote desktops to the many many admins required to run our game instances.

Cortex.....is why we are here. I can get a cheaper, faster, remote-desktop DIYS box.

Planet....what is the problem?
doc
QUOTE (...bigdog... @ Sep 17 2007, 11:37 AM) *
We have 3 servers, as well as a webserver with The Planet.

Cortex is something we are paying for. If I wanted to remote desktop and micromange our games, I'd simply build a computer and run it in my closet.

Cortex allows us to have lower admins in our community have access to the box from any computer without the need for a remote desktop hookup, which is almost ALWAYS impossible from work computers, school computers, etc.

Also, I'm not into passing out remote desktops to the many many admins required to run our game instances.

Cortex.....is why we are here. I can get a cheaper, faster, remote-desktop DIYS box.

Planet....what is the problem?


You may want to consider another game control panel for one of your servers to run Unsupported Cortex games on it.
rabbit994
Do you seriously think that Cortex is large chunk of that money your paying them each month per server? It's probably like 5% of overall price. Let's let the cat out of the bag. I365 IS NOT A HUGE ITEM AT THE PLANET. Yall are active part of forums, extremely small part of their overall make up. Zoldson is all you got and he's seems neck deep in tickets. Armed A is probably extremely low priority because let's face it, Armed A community is small AND it basically requires it's own server. If you can get cheaper, faster elsewhere then GO THERE.
...bigdog...
QUOTE (rabbit994 @ Sep 17 2007, 11:56 AM) *
Do you seriously think that Cortex is large chunk of that money your paying them each month per server? It's probably like 5% of overall price. Let's let the cat out of the bag. I365 IS NOT A HUGE ITEM AT THE PLANET. Yall are active part of forums, extremely small part of their overall make up. Zoldson is all you got and he's seems neck deep in tickets. Armed A is probably extremely low priority because let's face it, Armed A community is small AND it basically requires it's own server. If you can get cheaper, faster elsewhere then GO THERE.


Are you some kind of official....or are you here because you are bored?

I want cortex for many reasons, but #1, because it allows me to pass out access and use outside of an open ended key into the box itself, which is what FTP and remote access are going to do.

I want cortex, because it allows me to automate tasks without having to manage crons and scripts.

I want cortex, because it allows me to easily run 5 games, 8 public servers, 6 match servers, and be ready to install on the fly the instant the next game is ready to go.

Managing a game community using remote desktop = slow and inconvenient = end of gaming community.

If you aren't an official, or some sort of authority here with The Planet or I365 or Cortex, I'd appreciate you giving your lectures to people that actually need to hear it. This is not some chat room for fun and games, and you aren't helping anything.

I want arma in cortex, just like I want TFCII, Quake Wars, and every other game coming up, because that's why you rent game servers, and that's why we pay the planet.

From your point of view.....life in gaming at the planet is over. From their sales pages and phone support, you're wrong, and misinformed.

http://www.theplanet.com/dedicated-servers...sp?class=gaming

I just had a huge chat with some phone guys on the orbit side of things, suggesting they double if not quadruple their efforts to put some face time in the forum, and give ETA's on new releases. If anything, to acknowledge they are aware of the game, and are working to support it (or not).

But I'm not in here to look like I know what I'm talking about, and poop on other people's serious topics.
doc
BigDog, if you are pressed for time you can get another control panel for <$20 per month and install just about any game that has dedicated server files and can create users and subusers.

With 1 developer handling support, it leaves little time for new additions. I am not trying to be a pessimist, but trying to be practical. You can rent a regular dedicated server from The Planet and get a control panel for an additional $15/month and you can do anything you want. Install any game you want, etc.
rabbit994
QUOTE (...bigdog... @ Sep 17 2007, 01:16 PM) *
Are you some kind of official....or are you here because you are bored?

I want cortex for many reasons, but #1, because it allows me to pass out access and use outside of an open ended key into the box itself, which is what FTP and remote access are going to do.

I want cortex, because it allows me to automate tasks without having to manage crons and scripts.

I want cortex, because it allows me to easily run 5 games, 8 public servers, 6 match servers, and be ready to install on the fly the instant the next game is ready to go.

Managing a game community using remote desktop = slow and inconvenient = end of gaming community.

If you aren't an official, or some sort of authority here with The Planet or I365 or Cortex, I'd appreciate you giving your lectures to people that actually need to hear it. This is not some chat room for fun and games, and you aren't helping anything.

I want arma in cortex, just like I want TFCII, Quake Wars, and every other game coming up, because that's why you rent game servers, and that's why we pay the planet.

From your point of view.....life in gaming at the planet is over. From their sales pages and phone support, you're wrong, and misinformed.

http://www.theplanet.com/dedicated-servers...sp?class=gaming

I just had a huge chat with some phone guys on the orbit side of things, suggesting they double if not quadruple their efforts to put some face time in the forum, and give ETA's on new releases. If anything, to acknowledge they are aware of the game, and are working to support it (or not).

But I'm not in here to look like I know what I'm talking about, and poop on other people's serious topics.

Maybe I've talked to people and know what's going on. Yep, Cortex is still listed, Point? Truth of the matter is, there is not alot of i365 servers and it's probably in danger if anyone would actually take time to look at the bottom line. Bottom line, TP would most likely come out AHEAD if they completely dropped the i365 line. TP has no $$$ reason to hire anyone else or teach support more. While I'm sure your getting "We care" line from Customer Care reps, Accounting is going "NOt worth hiring anyone else" and guess who wins? Accounting.

Since you seem so angry about me posting and not giving you relevant information, here is some:
It's doubtful support will increase more then it is now and it's unlikely Armed A will be added. ET:QW will be lucky to make it along with MOH:Airborne IMO. You can keep arguing with me but I don't have a dog in the fight. I have zero Cortex boxes.
Gorrdy
He purchased an advertised gaming product that is geared towards gamers/clans and GSP. All the suggestions for workarounds are ludacris as thats not what any of the I365 customers signed up for. I came to the planet on I365 also from a regular dedicated box elsewhere as the I365 cortex setup just made it all easier for me as well. I dont resell, just personal clan usage, but time means alot as I very little spare available.

They cant support the customers they have now but continue to list and sell more. If Zach is the only Cortex tech, i dont really feel bad for him at all, its his choice, i feel bad for the customers such as myself paying hundreds of dollars a month for slow to no service. If I am going to start using work arounds or paying for 3rd party game control panels, then I will be much better off moving to another provider for less vs adding another expense of an ADDITIONAL game control panel to my current ones.

I currently spend almost $500 a month on I365 servers. Up to this point I have had no real issues or complaints besides the latest QW demo not being added, but I am seeing a recurring theme of not alot getting done by the posts that are piling up in this section.

Lreese and Kevin leaving approximately at the same time, seems alot less like a coincidence to me now. blush.gif

TP should at least let I365 customers know if they are going to continue with this service and what type of support we can expect.
DougK94
As was stated earlier, if you are not happy with Cortex support, or any type of service anywhere, you are always free to change to something else. There are other game control panels available that may suit your needs better.
Gorrdy
QUOTE (DougK94 @ Sep 17 2007, 08:26 PM) *
As was stated earlier, if you are not happy with Cortex support, or any type of service anywhere, you are always free to change to something else. There are other game control panels available that may suit your needs better.


Never fully could understand people who waste time making stupid common sense posts, nothing else to do?

Oh gee whiz, thanks, up till now, none of the I365 customers realized they could leave. Thanks for the heads up. icon_rolleyes.gif
DougK94
About the same as people posting the same complaints over and over.........

If I was as dissatisfied as you appear from your posts, I would have left long ago.....
Gorrdy
Wow there chief, I'm not posting anything over and over and try reading posts before making assumptions, directly from my last post :

QUOTE
Up to this point I have had no real issues or complaints besides the latest QW demo not being added


So no I havent had continuing gripes and bitches, but instead was backing alot of what bird dogs gripes were. He , I and others signed on for Gaming Server Service with an up to date and supported/service control panel, take a look around in the cortex section, does it look like thats what their getting?
DougK94
You are right about that icon_sad.gif....I always thought Cortex was super for a clan to run their games. But from watching what has happened, or rather not happened recently, I would be worried if I relied on it.
rabbit994
QUOTE (Gorrdy @ Sep 17 2007, 08:45 PM) *
Wow there chief, I'm not posting anything over and over and try reading posts before making assumptions, directly from my last post :
So no I havent had continuing gripes and bitches, but instead was backing alot of what bird dogs gripes were. He , I and others signed on for Gaming Server Service with an up to date and supported/service control panel, take a look around in the cortex section, does it look like thats what their getting?


Thus crux of the matter, it's technically up to date and supported. I agree, current situation sucks but sitting around and whining about on the forums is counter productive. Either TP either needs to step up to plate or just cease i365 line but not leave in limbo.
Gorrdy
QUOTE (DougK94 @ Sep 17 2007, 08:52 PM) *
You are right about that icon_sad.gif....I always thought Cortex was super for a clan to run their games. But from watching what has happened, or rather not happened recently, I would be worried if I relied on it.



QUOTE (rabbit994 @ Sep 17 2007, 09:07 PM) *
Thus crux of the matter, it's technically up to date and supported. I agree, current situation sucks but sitting around and whining about on the forums is counter productive. Either TP either needs to step up to plate or just cease i365 line but not leave in limbo.


I agree with you both whole heartedly and am not a Planet basher at all, I have always been very happy here.

Agreed Rabbit, that was one of my points I was trying to make tongue.gif if its dying, shoot it and let everyone know so they can make an informed decision, if its going to live on, do it right and give it more support.

And yes Doug I am worried, not that I cant run and administer the server without I365 or cortex, I have for years, just saves me alot of time and effort was all and was my main decision for coming to the planet.
DougK94
Again Gordy I agree. I started with TP back in Jan of 2002, long before Cortex... I really liked the idea of it when it was announced. It was great when there were 2 full time people working on it, but now it appears that there is only 1 person working on it once every week or two....... At least thet is the impression I get from reading posts here. Also I have not used Cortex for over a year.....
Creed3020
I can't but help to chime in here.

I have had my two servers since Nov/Dec 2005 respectively and Cortex has been more than I could ever ask for. Plans are in the works for a third server in the short term future.

Just like Gorrdy said, it is not that we cannot run our servers via desktop and admin that way. Cortex is our gateway to opening that process up to others in our clan, and to simplify how we administer our servers with a GUI. Without it my life would be made a lot more difficult handing out RDP access to all that would require it, keping an eye one them, and all the training of those people on how each server works.

I can understand the bogdown Zach is under, so I have not been whining too hard for updates as they come out.

Rabbit: "Either TP either needs to step up to plate or just cease i365 line but not leave in limbo." I definatly agree with this statement, and accordingly I have looked into other solutions if Cortex kicks the bucket.
rabbit994
I'm have the personal opinion they should cease Cortex and go with "other" panel. With limited people, I think their time would be better spent dealing with new games, updates, support then new games, updates, support AND cortex.
Triton
I too have been really disturbed by The Planet inability to take care of some important idem, like the American Army patch. I could only put my AA on a ranked box and with out the patch I was screwed. I had to go out and purchase a separate game server to for that game and take it off TP servers.

I have 2 boxes at The Planet, 1 ranked and 1 unranked. The unranked box I am useing Cortex and another control panel. I have to admit that using 2 panels is working out very well. I really like what Cortex bring to the table and I will use it when I can but if it is not working for something I still need to make the servers work so I have to adapt the best I can.

I am now considering getting a separate game server for BF2142 ranked and change both my Planet servers to unranked just so I can do what I need to. If TP can get thing into cortex great if not I can still make the server work.

At some point we have to just give up complaining and just solve the problem. If for some reason The Planet can't or won't then we have to take it upon our selves take care of our own Clans or customers what ever the case be.

Just my 2 cents worth

{9thInf}Triton
...bigdog...
I called into support, and specifically asked the tech what the story was with cortex, why it's taking so long for some games to be added, etc.

He denied that cortex was being neglected, and that there are many future games being slated for inclusion, especially quake wars and TF2.

either way, I made it clear that without cortex, The Planet has no use for us. And given the premium we pay for our servers (the planet is far from being cheaper than the competition, if the competition is simply do it yourself RDP remote access micro management), cortex needs to be streamlines and updated regularly.

We also discussed the lack of communication between the cortex guys and us, and the inability to make excuses about it. This is their job, we are their customers, this is how it works. We can go to the front desk at The Planet, we can call them on the phone, we can write support tickets.......or, they can simply come in here, and make a few posts now and again, and settle out fears.

He also suggested that the web team for cortex/theplanet get moving on a "new releases" or "to be added" page, so that new and existing customers will know what is being addressed, and what's in the plans for the future.

He assured me TF2 will be cortex-able, when it's official at least.

Same goes for other major titles like Quake Wars, and perhaps Crysis.

Arma........admittedly....is a fringe game. So it's understandable why it's not here.
Gorrdy
Quake Wars is already in Demo stage, I would have figured putting that online would get you a step ahead of the group as the final would be just some file changes. mellow.gif

I really feel for you guys who are trying to run your GSP business's here, as if you dont have the latest and greatest game ready to go day 1, other places do and clients loyalty lies in who gives the fastest service.
rabbit994
QUOTE (...bigdog... @ Sep 19 2007, 05:03 PM) *
Called support: blah blah blah we love you, blah blah blah, Cortex is supported.


If you seriously believed that, I'd like to sell you Brooklin Bridge.

If anyone is still happy with TP network and servers and you don't need ranked Cortex. You might try some of the other GSPs and see if you can pay them a little extra and let you be hooked into their TCAdmin setup. If your interested in that, try talking to ECF on this forum. He runs it last I heard.
Gorrdy
ECF still around here? I havent seen him post in months. blush.gif
DougK94
Yes he is.. You can also find him at http://clientforums.tcadmin.com
Creed3020
Well you can add me to the list of people waiting for this game engine addition.

Last night I was asked to add a ArmA instance for our members to play on.

I had to tell them that we cannot currently do that, and we must be patient.

Now we wait to see when the frustration starts... mellow.gif
Triton
QUOTE (Creed3020 @ Sep 21 2007, 10:54 AM) *
Well you can add me to the list of people waiting for this game engine addition.

Last night I was asked to add a ArmA instance for our members to play on.

I had to tell them that we cannot currently do that, and we must be patient.

Now we wait to see when the frustration starts... mellow.gif




Hey there Creed,

We at the 9th Infantry have one company that has their own box running just Arma. Able Company has 70 guys that are really into Arma. If you would like join our forums at 9thinfantry.net and get touch with any member in Able and I know they would welcome your guys. They are working 3 other clans now and they are a real good bunch of guys.

{9thInf}Triton
Creed3020
QUOTE (Triton @ Sep 21 2007, 02:06 PM) *
Hey there Creed,

We at the 9th Infantry have one company that has their own box running just Arma. Able Company has 70 guys that are really into Arma. If you would like join our forums at 9thinfantry.net and get touch with any member in Able and I know they would welcome your guys. They are working 3 other clans now and they are a real good bunch of guys.

{9thInf}Triton


Thanks for the tip, we may have to follow up on your offer. wacko.gif
doc
Anyone getting server crashes in coop mode?
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