Aerosmith
Jun 19 2007, 05:45 PM
Got a new server with the 2GB DiskSynch included for free. Instaleld the Agent locally and entered all of my info but when I get status I get the failed to connect error. I turned off the firewall and still get the error. Any ideas what I need to do to get this working?
jscott
Jun 22 2007, 07:33 AM
When connecting to your Agent, you utilize the same information you use to login to your server as root or Administrator.
The Account/Username/Password information is only utilized when your Agent connects to the Vault.
If you continue to experience difficulty, please open a ticket which will be escalated to the Backup team.
Thanks!
Aerosmith
Jun 22 2007, 11:51 AM
I think I was being a DFU.