Hello,
My renewal date is just over a week away. When I try to renew it via the 'Renew Domain' link it says that my IP is blocked from renewing domains. I am in the UK, do I have to manually renew my domain or can it be done automatically over the internet?
Full Version: Renewing Domain
QUOTE (Damo07 @ Mar 28 2007, 07:55 AM) 
Hello,
My renewal date is just over a week away. When I try to renew it via the 'Renew Domain' link it says that my IP is blocked from renewing domains. I am in the UK, do I have to manually renew my domain or can it be done automatically over the internet?
My renewal date is just over a week away. When I try to renew it via the 'Renew Domain' link it says that my IP is blocked from renewing domains. I am in the UK, do I have to manually renew my domain or can it be done automatically over the internet?
It depends, but either way the domains team needs to assist you with this problem. You can e-mail them at domains@theplanet.com, or go to Live Support Chat at ResellOne. ResellOne is our domain reseller program, but you'll reach the same team that supports our retail domains.
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