Several weeks ago I promised you that we were going to listen to you and respond to your requests and needs as we move forward with the merged companies. This is the first of many reports that I will be personally posting in our forums to keep you updated on our progress as we challenge traditional thinking in the hosting space and develop more innovative and customized hosting solutions to meet your needs. Let’s cut to the chase and take a quick look at what we’ve accomplished in response to your input.
Expanded Server Offerings - First and foremost, we’ve worked hard to expand our server offerings that now range from a new entry level, self-managed server (the ServerMatrix ValueXtreme for only $69 a month) that’s as fast, easy and affordable as it gets, PLUS we now offer two new “Monster” servers with twice the dual core processing power, four times the memory and two drive arrays.
New, Consolidated Server Pricing – You told us you didn’t want to pay for stuff you didn’t need. So we’ve introduced new, more competitive and unbundled pricing across both The Planet and EV1Server product lines. See for yourself by visiting our web sites.
New Shopping Cart at The Planet – If you haven’t been to The Planet web site recently, check it out now. You’ll find a new shopping cart feature that let’s you easily choose, build, and put together the right combination of server options that best match your needs. Look for the Shopping cart feature on our EV1Server site in less than a month.
Flexible Payment Terms & Savings – You now have a choice of standard month-to-month billing or a new annual pre-payment plan that will save you 8 percent off the top.
More Choice, More Flexibility, More of Everything is what you are getting from us including:
• Full NOC redundancy now with 7 data centers between our two locations in Dallas and Houston.
• Expanded our network bandwidth to a whopping 100 Gigabits.
• And, we’ve started construction on a new state of the art 57,000 square foot datacenter in Dallas, and another 14,000 square foot expansion in Houston, that will put any competitor to shame.
Behind the Scenes - These are some of the most visible changes we’ve made recently. But there’s a lot behind all of these efforts that you don’t see on the surface. Changes that are significantly improving the way we do business with you---making it more professional, more effective, more efficient. Things like completing the hiring for our new management team. Kris Hansen, for example, is our new VP of Sales. He comes to us from Fiberlink. Kris will lead a sales team that has recently been reorganized to serve you better. We’ve also got our Development and Support Teams working like demons to integrate our resources to that we can add more automated tools, implement better processes so we can respond quicker and support you with a wider range of services than every before.
BOTTOM LINE: We are working day and night to bring these two companies together to become THE NUMBER ONE LEADER IN IT INFRASTRUCTURE HOSTING.
Grow and Prosper - From our point of view, we’re just beginning to create a whole new world of IT Infrastructure Hosting that will allow all of us to grow and prosper together. I’ve headed up all kinds of technology businesses from Fortune 500 to start ups and there’s never been an opportunity in my experience that has been this promising, this exciting…I look forward to meeting and speaking with many you in the weeks and months ahead. Thanks for being part of our world. We pledge to make ourselves worthy of being a major contributor to your success now and in the days ahead.
BE SURE TO TUNE INTO MY LIVE CHAT SESSION LATER THIS WEEK. Join me in http://irc.ev1.net/ceo/ on Thursday October 26th from 9:00AM until 10:00AM Central Time (GMT -6).
New Ad in WHIR - Oh by the way…check out the hard copy of the new WHIR magazine issue. You’ll see a new ad for our Private Racks---and a special offer that will enable you get a free server when you buy 4 on a Private Rack. Just another example of how we’re growing to help you grow your business.