Hi,
What is the reason that Tipping Point is non operative since 13/01/2006?? The Staff of TP says that they have problems with TippingPoint and that they are trying him to solve. At this moment, I have a ticket since 4 days without any news above the progress for the solution.

Which is the real problem with Tipping Point? The Planet have economic problems (don’t payee Tipping Point)?

Without Tipping Point, the attack to my server is increase to more 1000 %!!! I have ~800 critical attack per day, 15.000 warning attack per day,...

Thanks a lot for complete information, news, about Tipping Point on the ServerMatrix Networks.

The Tipping Point problems are being addressed by engineers at both The Planet and Tipping Point. Once we have all outstanding issues resolved we will schedule a maintenance window for redeployment.

You can rest assure that we are working as quickly as possible to bring this back online.

On a different note, why are you being targeted so much? Consider an investigation of your server and see if you could stop them by other solutions.

I don’t understand if is it normal or not the number of attacks, but I am sure that they come from China, Taiwan, Philippines, Russia, Finland, some ADSL from Ameritech and others ISP inside USA. I have also detected with my firewall in the server that the attacks come from other servers inside The Planet Network (two cases registered). My server don’t have virus, at this moment my firewall is working enough to protect my servers from this hackers.

I suppose that every time that diminishes the security on the network then the attacks they can be increased dramatically. The networks without TippingPoint increase the probability of server contamination and hacked…

Thanks for your comments, do you have any date (or approximate) for the restore TippingPoint on the network?

If you can please collect your logs of attacks from Planet IPs and paste them into a support ticket so our security guys can look into it. Thanks!

I have discovered more 50 IP’s; these attacks to me are IP’s inside ThePlanet network. I'm submitting a lot of this IP in support ticket system.

At this moment my firewall has block all this intruder IP's.

I think that most of the attacks are of the hosting competitors.

Regards.

I'm thinking we should check the servers run by conspiracytheory.com.

Is this a funny, truth?

Just a light hearted joke.

Like Kevin though, collect the logs, and submit them into your ticket (or create a new one if needed).

All the information has been delivered by mail.

But, the most important thing is the restoration of TippingPoint. We will be very happy when this happens ( very soon, please).

Any member of the staff, do you have any approximate date for reinstall TippingPoint???

Regards.

I wonder if your server might be targeted so heavily because you haven't paid people that you owe money to? Just a thought to put in your conspiracy book.

It is definitely not normal to be bombarded with so much attacks. I guess less than 10 a week and I do indeed keep my nose clean on the internet. Everything is above board. I don't exactly keep a very low profile

What are you hosting anyways that causes your server to attract so much attacks ?

If attacks are coming from the planet, you need to forward the logs to abuse@theplanet.com , benefits all of us so more boxes dont get attacked and or eventually comprimised



Like Eddy said its not normal , you hosting any political websites, or gaming "clan" websites? Usualy those two are targets for attacks.

Thanks to all for their suggestions.

(-) We don't have any game server or similar, nothing.
(-) We have some government's websites (only two), but I don't believe that it is the problem (non detect medium or high activity in the monitor over it).

I think that the problem could be that the competition could have armed some competition of attacks, but I am not sure of this and definitively they are single suppositions on the problem. I am not in the mind of the attackers…

Only I can submit the logs, the logs is the facts.

Thanks again.

I host clan sites, government sites, and personal blogs... Game servers, shoutcast, and anything else (except ircd) that you can think of, and I dont get attacked...

I very much doubt your competition is doing it. If it is, that's very very lame, and they should get a visit from the bat patrol.

Bat patrol ... interesting either, bat man, or men with (baseball) bats

Be real interesting to hear more about this story - pls keep us posted.

Friends,
I think that is important that Staff said: How long time Tipping Point will be come back active again??

I have visited always some webpage on servermatrix.com, theplanet.com ... and in all your web pages said:


THE PLANET ESSENTIALS

Included with Every Server

Flexible monthly agreements
Premium grade hardware
99.9% Service Level Agreement
Full Root access
Full monitoring (Ping, Service, System, Process)
System software updates
Private VLANs
Linux, Windows or FreeBSD
Managed DNS
Free 24 Hour Live Technical & Sales Support
Orbit™ Customer Control Portal
Free Advanced Security and Other Tools

Arbor PeakFlow DDoS Detection
[b]TippingPoint Intrusion Detection & Prevention
Cisco Guard DDoS Mitigation
Urchin Web Stats
Remote Reboot
Backup Services ...

This is not to request a lot, right? Only said for example any date: Tipping Point active again in 20 years, or never :shock: ? The saddest or worried is the questions without response.

Thanks a lot for any definition about this issue.

And JeffR said:


They dont have an ETA. I bet its because they are one of the largest installations for Tipping Point. If they said it would be online Feb 30th, you would be freaking out in that March when it isn't active. Stuff breaks, stuff gets fixed, they are working on it, so just wait on it.

Thanks Hogie,

Now, I'm more relax...

Bye!

I wouldn't be freaking out, but I would look at them strangely.

I was wondering who was going to pickup on that first:)

In Orbit, all I get when I click on "Security | Cisco® Guard Protection" is one line saying:

This service is not currently available


Previously, IIRC, I used to get a couple of paragraphs, followed by a line saying my machine had no record of being attacked.

-- David

Yes dball.

Today is Feb 13, 2006, the problem is continuous, and today is the first month without Tipping Point on the network.

Thanks a lot for the prompt solution.

Any word on what's happening or where the problem is (orbit or tipping point and cisco guard) ?

-- David

I am not sure you will see tipping point any time soon.

I asked about it last month (Feb) and was told...

"Tipping Point reporting is unavailable at this time due to the fact that we are not fully utilizing the product. We are working with the vendor to resolve outstanding issues."

No idea what this cryptic answer actually means, but sounds like a licensing issue??

03 25 2006

In orbit said:



But, I can detect since yesterday that Tipping Point is 100 % DOWN!!!.

What happened? Why ThePlanet said "TippingPoint Protection has not stopped" if Tipping Point is NOT functional and STOPPED at this moment?

How are you sure it's not running?

-- David

Yes, On the entire networks I'm not sure (Total control, Focus), but on my network, Yes, Tipping Point is 100 % DOWN!!!



What is the date for restore TippingPoint?

Thanks.

But how do you know if it is 100% down? How are you testing that?

The question is other:
Any member the staff can say (100 % sure) to me that my server have Tipping Point?

All my firewall graphics demonstrate high activities, this activity when Tipping Point is ON don’t exists, but when then Tipping Point is OFF, yes, it occurs.

When Tipping Point is ON, it stopped all ASN.1 Constructed Bit String Heap Corruption; Slammer, Stack Boo and other types of attacks…

Regards.

/Edit/ At this time, March 26th, 2006 07:52:54 PM, apparently Tipping Point is restore. Please confirm this to us.

/Edit 2/ At this time, March 27th, 2006 08:22:54 AM, Tipping Point again DOWN!

https://orbit.theplanet.com/nav_security/Ti...gPointData.html

The problem to be continued... with TippingPoint.

Can any member of staff explain the complete situation of Tipping Point?

I received several attack, ASN.1 Constructed Bit String Heap Corruption; AWStats configdir function command execution; and more...

If Tipping Point is operative I never received this attack types.

Thanks for submit to us information.

I was told in a recent "what's up with tipping point" ticket that they are waiting on an update patch for Tipping Point from the manufacturer.

I suspect TP/SM is probably the largest installation Tipping Point deals with and presents unique capacity problems.

They are basically virus-checking every packet that comes through! Doing that efficiently must be very complex.

We still want Tipping Point back, guys. If you can't make it work send it back and get something else.

This is the question of 1 millon of dollar:
Can any member of staff explain the complete situation of Tipping Point?

In https://orbit.theplanet.com/nav_security/Ti...gPointData.html said:

[quote]The TippingPoint Reporting Repository is not currently available. Please try again later.
Note: TippingPoint Protection has not stopped. Only this reporting page is offline.

But, I'm sure that Tipping point is down, at least on my network.

We need information above the progress or solution. The information is equal security, trust for the customers in ThePlanet.

THANKS YOU VERY MUCH FOR SUBMIT TO US ANY NEWS!

Please remember:

The Planet Stops More Attacks With Tipping Point IPS

The Planet Blocks up to One Million Internet Attacks per Hour with the World’s Most Advanced Intrusion Prevention System

http://forums.theplanet.com/viewtopic.php?t=14579

Thanks for come back again.

In other words, ThePlanet has allowed up to 2.1 Billion "Internet Attacks" since dumping Tipping Point on January 13. Nice.

Any one here from ThePlanet??? We await your official word on this. What happened to all the security initiatives?!?

According to orbit, "Note: TippingPoint Protection has not stopped. Only this reporting page is offline.".

So, if this is true, the supposed 2.1billion attacks HAVE been blocked, yet users are unable to view the attempted attacks.

Sorry Marks,

Tipping Point is down and stopped, I have evidence on it.

Don't you find strange to you that nobody of the staff a makes post?

The situation of Tipping Point is serious, ThePlanet should give us complete information about this problem.

We are waiting information. Please, (staff) do you have any news?

With demands like that its no wonder they've not said a word, I wouldn't either.

Ohhh, for the love of God, grow up.

If you think Tipping Point is down, and it is causing problems, pack up your server and find another host.

Sirius

Good afternoon,
Sirius,

Do you know the difference between "think" and "fact"? I supposed that yes. Tipping Point is down, this is a fact; at least on my network.

On the rest of your comments you are really outside of situate.

I want to have the best service, if you not, please don't posting nevermore.
****************************

Now, I come back on the Topic of this thread. We don’t to go out the topic.

Request information, it's basic and elementary in Business, give us information provides trust in the customers but the silence opens the doors to the conjectures, mystery and to us to suppose that something serious is happening.
Any companies announce your advances, problems, and possible solutions for this; in fact ThePlanet has “Announcements” thread in this forum.

On announcements section, anyone can view this post: http://forums.theplanet.com/viewtopic.php?t=14579

The Planet Stops More Attacks With Tipping Point IPS



On the Newsroom, anyone can read this:

http://www.theplanet.com/newsroom/pr/20050118.html


I have read all this information, Tipping Point is really important for the network security (security for all servers) and The Planet said “The Planet Enhances Security for Hosting Customers by Installing the World’s Most Powerful Intrusion Prevention System”…

Today, We (some clients whom the security worries to us) don’t have Tipping Point, for this reason is logic request information about the problem with Tipping Point as this way we have right to knowing the truth over this problem.

Thanks for submit to us news about the progress or solution of Tipping Point.

ah....the sweet sound of one-hand clapping..

In 3 days, Tipping Point is down since 4 months ago :!:

Now, I have a question, what is the vanguard security of ThePlanet?

When this serious trouble with Tipping Point will be resolve?

Thanks for once time a year make one response about this very important Topic.

For heaven's sake TP is just a feel-good thing. If any applications on your server are still vulnerable by the time TP updates the definitions then really you're doing an awful job as a sysadmin.

There's other measures, too, like mod_security, which can prevent 90% of attacks.

Of course, that I have excellent security but the attacks number day by day is increasy...

I am sure of the ignorance and the lack of knowledge of the enormous functionalities of TippingPoint.

http://www.tippingpoint.com

Just as an update-reminder

This is the LARGEST implimentation of TrippingPoint software in existance and unforseeable problems should be expected.

...would be nice to know what the status of it is though, even if its "We're battling a compatibility issue and expect to have it running in x-weeks if not sooner"



Bah, we know these guys are good and we're being taken care of.

Four months is an awfully long time with no updates. And it's being sold as a service on your (your!) servers. I think he has a right to know.

Look, okay, you guys love your datacenter. I do too. But that doesn't mean you jump in front of their bullets all the time.

Yup, look at that. Tipping Point is still isted on the sales pages, which is a bit deceptive.

PLEASE give us an update.

Clearly you don't know a thing about security... again, if the TP thing has you upset, please take your business elsewhere. I am sure there are a ton of other companies that would love to deal with your version of reality.

Sirius

Great Post!

Dear Sirius, are you posting in this thread again?, I think you don´t have any care for your customers and information in your server. It´s obviusly you don´t care about the security of your server, the information of your customers and you like pay for a service that you don´t have; however you have read this thread always.

If you don´t care about the security of your server, DON´T POST HERE :!:

If you dont care about the security of your customers, POST IN ANOTHER FORUM, you will have more fun :!:

Please, LEAVE THIS THREAD IF YOU DON´T HAVE A SERIUS CARE TO IMPROVE A SECURE AND SERIUS SERVICE FOR YOUR CUSTOMERS.

I ask myself if you really have the capacity to think productively. You never contribute nothing, you are satisfied to anything and you only obstruct this thread where all really we worried here about our businesses truely and we want the services for which we have paid and we worried about our clients.

Do you want change the target (restore Tipping Point) of this topic?,

Are you a Hacker ant TP is a trouble for you because you can´t hack other servers?

Leave this forum and don´t post here again if you not have anything to contribute.

*************************************************

The clients whom really to us the security concerns very we are worried about this subject with TP.

We know the real importance of TP power and we worried about security, power and reliability.