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Full Version: Stats for one website just stopped
The Planet Forums > Control Panels > Urchin
VodkaFish
Don't know how or why, but stats simply stopped for one website (log files are still being generated). The other sites are fine.

I try to run Urchin through the admin and it gives some error about it being locked due to archiving - although I'd assume that's just for the days that are older than a year. Turning off archiving does nothing.

I figure I could delete this site and start a new one, but I'd rather not lose the old stats. Anyone run into anything like this?
kfukasawa
Can you please give us more details about your server?

OS?
Control Panel?
VodkaFish
Windows 2003, IIS6
No control panel
athenahosting
See my post about "pending or stuck task". It will almost certainly solve your problem.
VodkaFish
Thanks for the suggestion. I gave it a shot, gave it a couple of hours to do it's own thing and when I saw it still hadn't updated I tried to do it myself.

I get an error when trying to run it. Just says Error 100% and I get this warning multiple times:
WARNING: (7063-54-63) Unable to open database for writing since it has been archived

I'm going to give this a shot:
http://www.google.com/support/urchin45/bin...er=28527&type=f
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