Help - Search - Members - Calendar
Full Version: SWsoft Likes to lie to you to get more money
The Planet Forums > Control Panels > Plesk
panaman
Here is my deal.
I recently just got a windows server for hosting.

I also rent a shared MS SQL Database from theplanet.com

Since I had this MS SQL DB i wasn't sure if I needed to get the SQL module plesk.

Since I wasn't sure, I decided to call SWsoft and find out before I place my online order.

I talked to some guy in sales. I told him exactly what i was doing and he told me I need the MS-SQL plugin.

I am like ok... hang up the phone... I order 30 domain plesk and MS-SQL plug-in...

Well after installing plesk, and go to mess with the MS SQL plug in... I realize it doesn't work in my situation.......

So I call sales and tell them... They say since I ordered online i must contact onlinesales@sw-soft.com

So I contact online sales... and they pretty much tell me to screw myself.

here is the email so far...
i will keep you posted as I get more updates.

> Quoting SWsoft Online Sales <onlinesales@sw-soft.com>:
>
>
>>Hello Michael,
>>
>>We received a confirmation from you and an unique license
>>PLSK.0000000000.x had been issued and sent to you. At this point based on
>>our EULA
>>
>>http://register.sw-soft.com/contact/eula.php
>>
>>(this EULA is also shown during any new Plesk installation), SWsoft will
>>not be issuing any refund for the issued license.
bsykes
Saying that they intentionally lied to you is a pretty big charge. What seems more likely is that you were given mistaken information by a sales rep, but not willfully lied to. I'd continue conversing with them, and things should get sorted out. If you can remember the name of the sales person you spoke with, you might want to forward that on to them as well.
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.
Invision Power Board © 2001-2009 Invision Power Services, Inc.