traceroute to yahoo.com (216.109.112.135), 30 hops max, 38 byte packets
1 210.67-19-245.reverse.theplanet.com (67.19.245.210) 2.568 ms 4.205 ms 3.948 ms
2 dsr2-1-vl8.dllstx4.theplanet.com (67.18.116.81) 3.523 ms 4.408 ms 3.971 ms
3 * dsr1-1-v1.dllstx2.theplanet.com (12.96.160.9) 4.500 ms *
4 * dist-vlan21.dsr3-1.dllstx3.theplanet.com (70.85.127.65) 3.445 ms 2.546 ms
5 ae1-0.ibr3.dllstx3.theplanet.com (70.85.127.35) 1.732 ms 5.231 ms 4.846 ms
6 101.ge-0-2-1.cr1.dfw1.us.nlayer.net (69.31.63.1) 5.501 ms 4.393 ms
And the support department tells me "this is normal". Meanwhile my SSH sessions take over a second to respond.
HELP!