Well I just logged into WHM and I get that message. Never had the message before. I assume I have to change my resolver configuration.

Primary Resolver
Secondary Resolver

What should they be?

Try setting them to SM's DNS IP addresses for the datacenter you are in.

ServerMatrix
DLLSTX2
216.185.111.10 / ns1.servermatrix.com
69.56.222.10 / ns2.servermatrix.com

DLLSTX4
67.19.0.10 / ns3.servermatrix.com
67.19.1.10 / ns4.servermatrix.com

ThePlanet
DLLSTX2
216.234.234.30 / ns1.theplanet.com
12.96.160.115 / ns2.theplanet.com

DLLSTX4
ns3.theplanet.com / nonexistent
ns4.theplanet.com / nonexistent

Note: Only enter in the IP, not the comments I put after them.

Ok. I assume that since I'm a Servermatrix customer, I should try and set them to Servermatrix. LOL

Hmm though I'm a Sm customer in the tx2 datacenter... and I'm using theplanet.com nameserver's...
DLLSTX2
216.234.234.30 / ns1.theplanet.com
12.96.160.115 / ns2.theplanet.com

Those were the ones in my welcome email, so those are the ones I used... my nameservice works quite well and those servers respond for my domains... so...?

Does it really matter which datacenter you are in? There seems to be less than 1/2 ms of latency difference between ns1.servermatrix.com and ns3.servermatrix.com for me..

Not to my knowledge.

Forgot to ask. How do I know which one is mine? DLLSTX2 or DLLSTX4 [/code]

Nope. I'm using one from each.

FYI: ns1.servermatrix.com is the same as ns1.theplanet.com and so on (well, they were not so long ago)... so it dosen't really matter.

Edit: typo.

Sounds right; they all use the same information from my understanding.

Why wouldn't you do this instead:

domain servername.com
search servername.com
nameserver xxx.xxx.xxx.x1
nameserver xxx.xxx.xxx.x2

Is there some advantage to using the planet nameserver instead of your own?

You did not specify any resolvers. Please go back and try again.

That's the message I get when I tried

Use just the IP address.

I did. When I put in

Primary Resolver 216.185.111.10
Secondary Resolver 69.56.222.10

then continue it gives me the message:

You did not specify any resolvers. Please go back and try again.

LIkely a cpanel problem... it seems that other people were having issues as well.

Just edit the /etc/resolv.conf file with a text editor when logged in with SSH.

I an having the same problem. Does anyone know how this resolv.conf is supose to look?

As of right now its says,

nameserver 127.0.0.1

Do i just remove that and add just the SM IP's? or add it like...

nameserver 67.19.0.10
nameserver 67.19.1.10

Yes, as the latter.

Mine says:



That way, if you have a local nameserver it checks that first (but not through the local trusted ip!) for performance reasons, and uses the datacenter nameservers for failover.