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The Planet Forums > General > Pre-Sales Questions
teammirage
Just ordered the TC p2800. After the order went through I did not get any email confirmation. Nothing was said to me, nada! when I order servers I usually at least get an email confirmation that the order went through. So am chewing my fingernails here! Can someone look into it. Email addy teammirage at tiscali.be . icon_wink.gif Its such an exciting package and I can't wait to move right in icon_redface.gif
Paul
You should have got an order confirmation email, perhaps you have some kind of spam filter that has blocked it? You could try emailing sales to find out, or call them on (800) 377-6103 toll free ((214) 782-7800).
teammirage
Aw shoot, I need some sleep. A new page had opened with all the information I had used to order and at the very top is ORDER CONFIRMATION. icon_lol.gif
Am guessing thats my order confrmation icon_smile.gif
Its gonna cost me too much to call them since its international, but if nothing happens tomorrow, I'll give them a holler.
Thanks for your answer Paul
Paul
I ordered one nearly 2 weeks ago, got email confirmation straight away, and it was setup within 48 hours - 'tis a nice box, you'll be happy with yours icon_biggrin.gif
teammirage
grrr I think they really should put their hours of operation on the site icon_sad.gif
I have placed 3 international calls now to find out if my order went through or not, and I kept getting the voice mail that they are "away from their desk".
eddy2099
Check to see if their emails landed up in your junk box or something.. There were several cases of that happening.
teammirage
oh boy are you right or are you right. It had landed in the junk folder.
Thanks icon_smile.gif
eddy2099
Not sure why but somehow that seems to get pretty common. Just unjunk it and I supposed it should do fine.

Have fun.
Paul
QUOTE (teammirage)
grrr I think they really should put their hours of operation on the site icon_sad.gif
24/7/365 icon_smile.gif
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