Ok, heres a few questions i have for anyone that knows what they're doing.
1) How do I set a domain or subdomain to go to a specific directory in a clients webspace? i.e. sd1.domain.com goes to a directory called sd1 in the clients space.
2) Is the ticket support system not available on the 100 domain PowerPack? I have that on my server and the ticket system is nowhere to be found.
I'm sure theres more to come as I find them.