If you're having problems reading the log files directory with Urchin here's a quick fix without having to chmod anything......

1) Create a new user "urchin", group "psaserv", with nologin.

2) Put the following in a vhost.conf (/home/httpd/vhosts/domain.com/conf/vhost.conf) for the domain you want stats for:
CODE
LogFormat "%h %v %u %t "%r" %>s %b "%{Referer}i" "%{User-Agent}i" "%{Cookie}i"" special

CustomLog /home/httpd/vhosts/domain.com/statistics/logs/urchin_log special


3) Create a custom logfile:
CODE
touch /home/httpd/vhosts/domain.com/statistics/logs/urchin_log


4) Tell Plesk the vhost.conf is there:
CODE
/usr/local/psa/admin/sbin/websrvmng --reconfigure-all


5) Download Urchin from http://www.urchin.com/download/urchin5/download/ and use the upgrade option.

6) When prompted for the username/group to run Urchin as, use the new user you created in step1. "urchin" group "psaserv".

7) Finish the upgrade, restart Urchin, and have fun. Not only does this enable you to read the log files directory without having to chmod anything, chances are there's probably a newer version of Urchin available than the one you have installed. icon_wink.gif