It was a lucky guess
It happened to me when I installed mailscanner and I spent days installing and uninstalling mailscanner trying to work out why I stopped getting the emails, and adding that line to the exim config fixed the issue for me.
oh, you might want to re-start exim after adding that line (best to do a full stop and start when modifying exim stuff)
service exim stop
*wait for it to stop everything*
service exim start
(should have mentioned that in my first post)
edit: spelling