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The Planet Forums > Control Panels > cPanel/WHM

Crazy Ivan

Mar 14 2004, 01:14 PM

Apprently i have an invalid cpanel/whm license.

When i click on a link on WHM i get

QUOTE

Content-type: text/plain X-DES-KEY: generate error Invalid Lisc File

my IP is 69.56.198.154

I'm very annoyed, as it IS a valid copy.

please help

heres to proove its valid.

QUOTE

69.56.198.154 using package THEPLANET-INTERNAL and is licensed though: The Planet (active on: 2004-03-05 00:47:54, group: C15671 Outcast Gaming Network) and is active.

damainman

Mar 14 2004, 01:20 PM

report this to SM using a TT.

Crazy Ivan

Mar 14 2004, 01:23 PM

i've opened a ticket.

Crazy Ivan

Mar 14 2004, 02:04 PM

this issue has been fixed by phone.

tconnolly

Mar 14 2004, 04:48 PM

I've seen this symptom quite a few times on our total control line. Usually we end up setting the upgrade preferences to auto/stable and then run an upgrade. That usually fixes it.

roundtable01

Mar 15 2004, 07:17 AM

Was this a new server ????

I had this happen to me after getting a new server, and setting up a new hostname.

The fix for this, via command line, is to get all your files to reflect the hostname you choose for the server, including the nameservers - resol.conf, wwwacct.conf, /etc/sysconfig/network, hosts.

Then going to /scripts and running - upcp. This will run the checking for all the files in Cpanel/WHM and update the license key file to reflect the changes.

WHM does NOT always do this correctly. It will look at one file and assume it has been changed in all of them. So if start doing this by hand, you have to do all the files by hand.
No need for a TT

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