The Planet Forums > Orbit's gone bonkers

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Paul

Jan 26 2004, 09:23 AM

I've received this email 6 times now since the ticket was closed:

QUOTE

Due to inactivity, Support Ticket XXXXXXPLNT (Something) has been closed. If you wish to re-visit the issue, please open another ticket at https://orbit.theplanet.com and refer to ticket XXXXXXPLNT.

You can view the closed ticket at https://orbit.theplanet.com/ticket_view.htm...icket_id=XXXXXX

Thank you,
The Planet Technical Support

This message was created by an automated system, please do not reply to this email address as it is not monitored.

Once on the 23ed (when it was closed), again on 24th, again on 25th, and again today 26th.

Has this happened to anyone else?

I guess I'll wait for the orbit maintenance to pass and see if that stops it.

*looks forward to his email from orbit tomorrow*

my_forum_id

Jan 26 2004, 11:54 AM

I had that happen 4 times for a ticket but it was all within a couple of hours - looks like you're the current champ with 6 !

klaude

Jan 26 2004, 12:42 PM

We've recently migrated our mail server onto new hardware, which may have caused some duplicate emails this morning, but not for the past few days.

Paul if you can please PM me your account number and the number of ticket (or tickets) that this is happening on.

Paul

Jan 26 2004, 12:50 PM

PM sent.

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