i need help with ticket numbe's 114944PLNT 115926PLNT
i'm moving and need this server canceled before the first.
its been 5 days since first ticket and the first day i got a responce they where moving it to the correct pepole and ive heard nothing since.
i have no phone now so im unable to call in to talk to them so any help would be great thanks

The first is here...

Did you try contacting your sales rep. via e-mail to see if they can do anything for you?

We've been a bit short staffed on the holiday weekend and our tickets have lagged a bit. The easiest route would be to call our sales department tomorrow morning to make sure this is handled.

ok i cant access orbit now so im assuming this is taken care of?
can anyone check the ticket staus for me plz as i have no phone

Is it possible that they have approved your cancellation order and as such since you do not have a server here they remove your orbit access ?

That's what happened to me when I cancelled elsewhere.