When I first started using a VPS from Ev1 I had several major issues including logging in to find my server was reset to the initial config (no sites) on 3 occasions. I finally locked all IP's out except my own using hosts.allow and hosts.deny. Ev1 however was still able to access the VPS though.
I have gone about 5 months without any probs. I have not done ANY config changes or updates. Now I start getting email timeouts and login to see whats up...cannot access any thing but the virtuozzo menu. Contact support and they "restored" the control panel. Now I cannot access my sites by FTP even after changing the password in the control panel. My Drweb antivirus is now not installed and when i go to try and install it i am given an error saying the update service is not available and that the virtual must be misconfigured. I keep opening tickets only to have them closed without ANY resolution. Going on 4 days now without any consistent effort whatsoever to reach resolution on EV1's end. This is especially perplexing considering the fact that this has happened out of the blue. I have never had a server reconfigure itself. I am a systems engineer and support and design VMWare infrastructure environments of linux (SUSE and Slackware) virtuals that are used in development and production environments and have NEVER had a single issue once they are deployed. What is going on here? And why is the level of support so below par on these "servers".
I chose this product because I only host a few clients sites but still wanted a "server" product. I have about 6 sites on the box that generate maybe 1 GB in traffic a month