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Full Version: Purchasing Geotrust SSL not working
The Planet Forums > Security > Encryption, SSL and Certificates
konasam
After I put in my CC and contact info to purchase a $49 Cert, I get this error:

An Exception Has Occurred

There is a server-side problem with the script you are trying to run and a detailed Bug Report has been created for this error.

Suggested action: None. A detailed bug report has already been created and this issue is being handled by our Development team.

Happened twice ...

Any idea when we'll be able to purchase SSL certs again?

Thanks,
Sam
Websales_Laurie
QUOTE (konasam)
After I put in my CC and contact info to purchase a $49 Cert, I get this error:

An Exception Has Occurred  

There is a server-side problem with the script you are trying to run and a detailed Bug Report has been created for this error.

Suggested action:  None. A detailed bug report has already been created and this issue is being handled by our Development team.  

Happened twice ...

Any idea when we'll be able to purchase SSL certs again?

Thanks,
Sam

Hello Sam,

You're best course of action is to contact the SSL department at SSL@ev1.net or go to resellone.net and use the live chat option.
Seeker
a better solution would be for someone to fix the issue so anybody can purchase the ssl certs imho.

Has the issue been resolved? I will need to purchase a cert soon as well.
Websales_Laurie
QUOTE (Seeker)
a better solution would be for someone to fix the issue so anybody can purchase the ssl certs imho.

Has the issue been resolved? I will need to purchase a cert soon as well.

The issue has at this time been resolved, but contacting the SSL department when you have a problem with ordering a SSL is the only way to have the issue dealt with by the appropriate staff.
Angala Salawa
Better you don't try this your self contact your registrar.
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