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Full Version: How do I get at the Plesk control panel
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starWolf
I have been handed the web admin of a website for a local band, and although they are excellent musicians (check them out if you want to - http://www.tunapilot.com) they are lousy web admins. One of their former members was their webmaster, and he is gone.

Anyway, all the information they are able to give me about logging on adminstering things like mySQL and email accounts say:

Email Management:
http://xx.xx.xxx.x:xxxx
Login:
Password:

That's it!

But, when I go to that address, here is the entire webpage I get back.

The page cannot be displayed


Not real helpful, is it? Of course, I can't really call EV1 and ask for help, since they don't know me from Adam and my name is not the one on the account. I'm just the poor sap the band wants to fix things.

Any ideas? Anyone?
Tex
try

https://xxx.xxx.xxx:8443

notice the S

once you figure this out i'd remove my ip and i'll do likewise
starWolf
Thanks, Tex. But I get the exact same thing with or without the 's'. In fact, if I don't use https, I get redirected to a secure page anyway which puts the 's' on the IP.

I am completely bumfuzzled. Do I need anything on my desktop to make this work? I am using an XP (SP2) desktop with IE.

Is IE an issue? I thought briefly of loading FireFox, and I could if IE is the culprit, but I don't see it is right now.
Tex
when i go there i get the login page, if i go to the one you posted without the S i get an error page
i'm also running xp sp2 with ie
starWolf
Weirder and weirder.

Thank you very much for the help. It still doesn't work, but now I'm wondering if the company network might be interfering. I'll try it from home without any firewalls or proxys and see what I get.

Again, thanks. I will take your other advice and edit my note to take out the IP info.
texasweb
Your company probably has a firewall not allowing port 8443. I have the same problem. I can do it from home, but not from where I work.
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