OK...I have a fairly significant problem...

probably some user error involved...

I set up ssl on my server but now each time I go to the base url (www.geowebs.com) it redirects me to

https://www.geowebs.com:19638/webhost/rollout/site.

I installed the newly purchased QuickSSL certificate on my web server, as per the directions. After I saved it said
"Successful. Restart the Apache Server".
I restarted the server and again it said "Successful".

I cleared all caches and cookies on 2 different machines however, it still remains that when I go to www.geowebs.com, it re-directs to https://www.geowebs.com:19638/webhost/rollout/site

Here is a brief synopsis of what has been done so far...

1) Converted www.geowebs.com from a Named Site to IP based (204.44.198.173) so that SSL would work.

2) Went through EV1 SSL Certificate process. Sent CSR to GoDaddy.

3) They sent back a chained Cert.

4) Tried to install on geowebs/ssl through Appliance Administrator. Didn't work. THERE IS STILL A SSL CERT ON THE APPLIANCE ADMINISTRATOR. IS THIS NORMAL?

5) Tried to install on geowebs/ssl through Site Administrator. Didn't work.

6) I then bought the QuickSSL cert.

7) I installed the newly purchased QuickSSL certificate on my EV1 web server, as per the directions.

The first time it failed and gave me the following error message:

bind - Reconfigure service
(WARNING):Failed to remove PTR record, 207.44.198.5 IN PTR geowebs.com.
Original DNS Backend Message : Domain or Resource Record required is missing
ERROR:Domain or Resource Record required is missingA

9) I save it again and then it said "Successful. Restart the Apache Server".

10) I restarted the server and again it said "Successful".

11) I then tested www.geowebs.com and the re-direct to https://www.geowebs.com:19638/webhost/rollout/site started.

Can you tell me what else I need to do please? I would like to get my site back up as soon as possible...

Thanks and best regards,

John

This normally means something didnt quite work properly with ensim...

Not the right way to fix it, but generally I would put it back to name based then put it back to IP based hosting.

Give everything a restart, flush your computers dns and then see if it works again

Thanks Matt...I tried your suggestion with no luck...

1) I changed it back to name based and http://www.geowebs.com works fine.

2) I changed it ip based and it reverts back to the https site. Got a new error though when I changed to ip based...

bind - Reconfigure service
(WARNING):Failed to remove PTR record, 207.44.198.5 IN PTR geowebs.com.
Original DNS Backend Message : Domain or Resource Record required is missing
ERROR: Domain or Resource Record required is missing

I know what it says but not sure how to fix it...any other thoughts or suggestions?