rockster
May 17 2002, 01:35 PM
trying to submit a request for ssl certificate for raq
country
state
locality
organization
organizatiuonal unit
select self signed certificate
hit save
a certificate request is generated in the TOP bos, thefor the CERTIFICATE is generated in bottom..
i take the TOP certificate info and submit it in the
Certificate Signing Request (CSR)box
and get this error???
ERROR!!
, CSR, 0, Field 'CSR' is invalid
Please Re-enter.
*******
is this a RS data base error ??? FIELD "CSR" ???
i tried three times??
any answers appreciated
rock
mouse
May 17 2002, 01:41 PM
DO not Try to use the SSL signup, I also got the same error, it does not seem to be Fixed yet.. Contact Customer service with your RS # and info/error about the transaction.. Mouse
rockster
May 17 2002, 02:13 PM
thanks......
mouse
May 17 2002, 02:15 PM
I do know they are working on the issue as I have spoken with customer service, and Patrick-EV1.. hopefully this will be resolved quickly.. im ready to order a bunch of certs.. Mouse
daviddel
May 17 2002, 03:11 PM
How often do you receive you cert in just a few minutes. My experiences in the past always ending up having to send or fax some type of company documentation.
If that is the case, what do you send them?
I also tried to order a cert with the same error. Did my credit card get charged and now I have to chase down my cert? :confused:
mouse
May 17 2002, 03:32 PM
Contact Customer service, the charge has been submitted for authorization but not officially charged, they are working to resolve the issue ASAP.. Mouse
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