One question: Can I transfer my EV1 domains into my new ResellOne account without having to re-enter the individual registrant contacts info for each one?  (which I have seen to be necessary on DirectI). I'm the admin on all but they have individual registrants. In other words if I transfer a batch of 50 domains will they come into my new account with all the Contacts intact or would they come in changed to me as Registrant?  
Thanks

You should be able to use the bulk transfer option in the reseller interface to transfer your names over.  Please email support@resellone.net if you have any further questions.

:confused: I logged into my account and don't see anywhere to transfer domains, bulk or single, without entering registrant info. Is it a feature to be added later or have I missed something?
Thanks

I saw that option but it looks like yoiu have to add the contact info. Or can I just load a file of names and leave the contact info blank?

Thanks for the followup, Laurie, I hope you're right, I sure don't want to look up and fill in 150 Registrant contacts as I transfer them  :eek:

I believe you can leave it blank and it will be generated and sent to the admin contact.  I will have to confirm this for sure tomorrow though.

:confused: So, any answer about this from on high Laurie?

Sorry I was out of the office yesterday, I am waiting for confirmation. Thanks for the patience.

When a reseller transfers domains into his reseller account, he should:
 
1. First create a "new contact" for example let's say the new contact is "James Dean".  
  Once he creates this contact a "Contact ID" will be assigned in our system, let's say for "James Dean" is "054321"
 
2. Next in the API call or manually when he transfers the domain, he basically will assign this "Contact ID" to all the  
   domains he transfers. If he wants the same contact on all domains transferred.
 
   Note: Our system does not do this automatically, you need to tell us through API or manually what Contact ID will be associated to the domains being transferred in.
 
3. If you want to assign different contacts to each different domain, then you will need to specify each seperately. Unfortunately, no way around this one.

When a reseller transfers domains into his reseller account, he should:
 
1. First create a "new contact" for example let's say the new contact is "James Dean".  
  Once he creates this contact a "Contact ID" will be assigned in our system, let's say for "James Dean" is "054321"
 
2. Next in the API call or manually when he transfers the domain, he basically will assign this "Contact ID" to all the  
   domains he transfers. If he wants the same contact on all domains transferred.
 
   Note: Our system does not do this automatically, you need to tell us through API or manually what Contact ID will be associated to the domains being transferred in.
 
3. If you want to assign different contacts to each different domain, then you will need to specify each seperately. Unfortunately, no way around this one.

OnlineNIC has it so you can do it the easy way, it must be possible but maybe not here?

And doing them separately, are they going to show up in one big list for me so I can easily see them all and keep track or are they going to be in all separate Contact ID's some how?

And what's this pulsar is saying about "that transfering the domain costs $9.85"? Did you send the money in and find this when you tried to transfer? I was just about to write away my $1000 but second thoughts now.

Well yeah I trusted the business of Ev1servers sister company to be as serious as Ev1 itself, but I have to say there is quite a lot they need to fix up before I consider this system a production system. I would never dear selling this to my customers in such a unfinished manner.
I sent in by wire and when the account (finally) was updated with its balance, I of course wanted to transfer domains from my old ev1servers domains account. My account was charged for $9,85 for the transfer. Also the prices inside the RWI is not clearly stated anywhere, but I assumed that the pricelist on www.resellone.net was for all registrations and transfers alike.

Good that the price is actually an error, but it's just one of several things that doesn't work as assumed with the RWI. For instance the transfer confirmation email that the admin of the domain has to accept by clicking on a link in order to accept the transfer, contains an invalid not functioning link to an non-existing subdomain... so in fact even if it is $6,50 for the transfer, I couldn't transfer the domain.  :rolleyes:  

However I'm confident that these startup problems will be fixed by ev1, butthey better speed it up because this is delaying my business and income...

I too also was charged $9.95 transfer fee, however I only tried it for one domain to test the waters. I sent an email to domainmanager but have not had any response.

My complaints:

*FAQ link is broken
*Wrong pricing
*NO Domain Name Interface (where your clients would go to manage their domain names)
*reseller-support@resellone.net <= does it work?
*Broken links in sent emails
*Did not receive any notice that funds were added to my account
*NO API
*Digital Certificate Management agreement links are broken (I'm afraid to even try to use this!)
*Digital Certificate Management states that you can buy TrueBiz Certs however is not listed on resellones site.
*No place to order/setup site builder

It is quite obvious that resellone is not ready for business.

I too also was charged $9.95 transfer fee, however I only tried it for one domain to test the waters. I sent an email to domainmanager but have not had any response.

My complaints:

*FAQ link is broken
*Wrong pricing
*NO Domain Name Interface (where your clients would go to manage their domain names)
*reseller-support@resellone.net <= does it work?
*Broken links in sent emails
*Did not receive any notice that funds were added to my account
*NO API
*Digital Certificate Management agreement links are broken (I'm afraid to even try to use this!)
*Digital Certificate Management states that you can buy TrueBiz Certs however is not listed on resellones site.
*No place to order/setup site builder

It is quite obvious that resellone is not ready for business.

I second this list of errors that needs to be fixed. And I'd say that's just the most important ones or at least the ones discovered so far.

To Laurie J: I have already sent the email with the link that didn't work to support@resellone.net. In fact I've sent a whole list of things I'd like to get a straight forward answer to, yet only received a standard response "I have notified my manager and she is looking into the matter. [...]" from one Rachel C.

However, Laurie J, and others from ev1/resellone - it would only take a few testruns on your side and you'd see the errors and other missing functionality... have you even tried using it yourselves?

I sure wouldn't mind going into a dialogue off-forum, maybe even for a longer run then just adressing the initial hiccups, to give you feedback and suggestions to what to fix and improve, but then I'd like to have contact to one person only, not 10 different people each time  :)  

I'm not trying to make your lifes miserable - I really would like both having and helping Ev1 to deliver the best Reseller service out there. Dialogue is what I think should be first priority - perhaps together with more resources put into the job..? And then some serious bugtesting!  

I tried to transfer a couple of domains and they are still sitting waiting for "Waiting Registry Approval" after 24 hours ..