Hi,

since a few days, we've been having trouble with our XFS file system that spans over the majority of our hard drive (the Linux kernel and basic userland sit on an ext3 partition instead). Whilst a 40-minute smartctl tests gives no errors, a "smartctl -a" gives "old age" or "pre-fail" results for every single component of the hard drive. I guess after three years of about 99% uptime, the hard drive has become exhausted.

Now, I have only found information on hard drive *upgrades* on Ev1's web site, but I'm fine with the current 60 GB -- I just want them working again.

My questions would be:
1) is there a hard drive replacement service by RackShack (I would presume so), and if any, what is the fee?
2) is there a cloning service too? I would appreciate saving the efforts of setting up the partitions again manually, which would cost quite a bit of time.

it would be better if you asked those questions to customer service. this isnt an office channel of support.

If you go ahead and create a trouble ticket asking for a server swap with a new hard drive (and your old mounted as slave), EV1 should be able to provide you this. Please note that your "new" harddrive may be the same age old as your current one.


Nope and nope.