phil5673
Jul 25 2005, 02:27 PM
Windows 2003 w/ Helm, Upgraded to 3.2.5.
Ran the two install files.
I can not seem to even log in. I am using Admin / (custom password). I have been using the Configuration tool to make my custom password. No luck what so ever.
CornFused
Jul 26 2005, 04:46 PM
Sounds like you have a problem......
What do the Helm error logs say. Ask them.
phil5673
Jul 26 2005, 08:48 PM
Actually, the solution was quite simple. I was very excited to purchase the server so jumped right in after the automated services allowed me too. After the "Welcome" ticket was closed, the Rack Shack tech updated my Helm license, allowing me to use the software.
CornFused
Jul 27 2005, 04:36 PM
Very good. You would have seen that there would have been a message generated in the Helm logs located in
C:Program FilesWebHost AutomationHelmLogsError
phil5673
Jul 27 2005, 04:51 PM
Thanks a bunch, I appreciate you reading about my server problems and trying to help me.
Now about my other problems...
CornFused
Jul 27 2005, 05:31 PM
QUOTE (phil5673)
Now about my other problems...
As long as they are related to Helm
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