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mahesh
Hello to all,
I have installed the plesk 7.5.2 on my local system. But when i am trying to access it with
https://192.168.1.77:8443 It is giving me error. I am not able to login to the plesk.
Error:

ERROR
StatInfo->getProductVersion failed: file_get_contents() failed:
0: /usr/local/psa/admin/plib/common_func.php3:19 psaerror(string "StatInfo->getProductVersion failed: file_get_contents() failed: ")
1: /usr/local/psa/admin/htdocs/login.php3:13 getproductnameversion()

I am not able to edit the coad as it is not in the proper format. It is comming in junk format.

Please help me.......
NightHawk
Sure..that's a simple one..

check your permissons on /usr/local/psa/version ...should be 644 ...

(I tested this on LH's box...chmod'd that file to 000 ..and was able to duplicate your error message).
mahesh
Hi NightHawk,
Thanks for reply i solved that problem, but after login to admin i am not able to create the domain. It is giving following error.
ERROR
Client ID is undefined.
0: /usr/local/psa/admin/htdocs/clients/cl_limits.php:8 psaerror(string "Client ID is undefined.")

I check in data base there i am able to see the client id as 2. Please help me...

Thank You
Mahesh
NightHawk
I woudl suggest that you check the upgrade logs and see where your upgrade actually failed...likely plesk has not really ugpraded..and will need to be forced in at the command line... (havn't seen your logs..so I don't know your exact problem).
mahesh
This is plesk install logs, Hear i am getting only one error

===> Installing psa database
Trying to start MySQL server... Starting MySQL: [ OK ]^M
done
Trying to establish test connection... connected
Trying to check psa database... Trying to find psa database...
Trying to connect with admin account... connected
Trying to check psa database version... version is 0752
DATABASE ERROR!!!
Previous product version is , but previous database
version is 0752. In most of cases it is result of
previous upgrade try failure. Please, restore previous version
from backup, and try again or contact technical support.

ERROR while trying to check database version

Aborting...
Let me know using did you able to give any solution. Also i check /var/lib/psa/dumps
Here no files at all........
Thank You.
NightHawk
Trying to check psa database version... version is 0752
DATABASE ERROR!!!

>>>

That looks like there is a problem with your psa version file...

check a couple of things...

1) cat /usr/local/psa/version ...does it list a legit version?

2) rpm -qa | grep psa-7 ... how many versions of plesk do you have currently installed? (and which ones?)
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