We have a customer who also uses a FastMail (MailCan) account to send e-mail to a domain which we host on our own server in Plesk 7
They are complaining that any e-mail sent from their account is not reaching their e-mail account on our domain, and it eventually times out and responds back with a timeout.
The message headers below describe what is going on. I use to have the MAPS setting in Plesk set to bl.spamcop.net; relays.ordb.org and I tried deleting these and restarting qmail and all pop3 services and these messages are still not getting through to the server. Any ideas? Is there a way to check if the MAPS settings are actually disabled besides looking in the Plesk Interface?
Note: I changed some of the e-mail accounts below to protect my customer's privacy.
Received: from server1.messagingengine.com (server1.internal [10.202.2.132])
by mail.messagingengine.com (Postfix) with ESMTP id C9FD6C067ED;
Tue, 8 Jun 2004 01:14:12 -0400 (EDT)
Received: by server1.messagingengine.com (Postfix, from userid 99)
id C28693F50F; Tue, 8 Jun 2004 01:14:12 -0400 (EDT)
Content-Disposition: inline
Content-Transfer-Encoding: 7bit
Content-Type: text/plain; charset="ISO-8859-1"
MIME-Version: 1.0
X-Mailer: MIME::Lite 1.3 (F2.72; T1.001; A1.62; B3.01; Q3.01)
From: "Test"
To: me@mydomain.com
Date: Mon, 07 Jun 2004 22:14:12 -0700
X-Sasl-Enc: HxBW6AVdOK1K1qifmYbxlw 1086671652
Message-Id: <1086671652.31504.197970839@webmail.messagingengine.com>
Subject: test from mailcan.com
AND
Reporting-MTA: dns; mail.messagingengine.com
X-Postfix-Queue-ID: C9FD6C067ED
X-Postfix-Sender: rfc822; myemail@mailcan.com
Arrival-Date: Tue, 8 Jun 2004 01:14:12 -0400 (EDT)
Final-Recipient: rfc822; me@mydomain.com
Action: delayed
Status: 4.0.0
Diagnostic-Code: X-Postfix; connect to mail.mydomain.com[216.12.200.41]: read
timeout
Will-Retry-Until: Wed, 9 Jun 2004 01:14:12 -0400 (EDT)