I've added a package with little disk and bandwidth quota. I then added a site to that small package (50MB data transfer) and added it as a reseller with 100GB data transfer. I did this so they couldn't log into their cPanel as the dummy site (eg: r9483hd.com) and waste resources not accounted for by their reseller account.

My problem is this: When I log onto root's WHM, I only see the minimal transfer and not the reseller's allotted transfer. When that minimal number in my WHM runs out, does it get suspended even though the reseller's WHM says he has a lot more?

I'm stumped by this and wonder if it's a bug. I'm running the latest STABLE release of cPanel on a brand new RHEL3 server imaged 2 days ago.

Thanks in advance.

Let me break this down into a very simple situation that may be better understood. Please follow below:

I create a site, example.com, with 500MB disk quota and 1GB bandwidth quota. I then add reseller access on example.com's user, 1GB disk quota and 2GB bandwidth. From the 'main' (root) WHM, I see example.com with 1GB bandwidth and not the reseller-allotted 2GB. Example.com's WHM adds client.com with 250MB disk quota and 1GB bandwidth and fills quota 100%. The reseller is then suspended because according to the main WHM, example.com was originally added with only 1GB bandwidth, even though the reseller privileges allow 2GB. If I allow 2GB when creating the original site, the user would have access to 4GB total (2 from cpanel, 2 from whm). Thus where the abuse lies. If I add the site with lower space than the reseller allowances, WHM suspends the site based on the original allowances and incorrect numbers are shown in the main WHM for the resold sites under example.com. I'm completely stumped and I've been sitting here for the past 5 hours trying to figure it out.