when I do a backup i have this problem:

Error hard disk quota support checking: usermng: Unable to turn on user quota. User quota not supported on device '/dev/hda2'

bye
enric

Quota is not enabled on the device that contains the domain files. The easy way to fix it is the (re)install the latest psa rpm. If you have a version older than 6.02 you can install all rpms.

I re-install psa but the problem persist.

In /tmp you will find the psa reinstall log. Check there for the reason why quota setup failed.

log show this:

The quotas checking finished successfully.
Turning quota on.
quotaon: using //quota.user on /dev/hda2: Invalid argument
Unable to turn quota on. Quota is not supported by your operating system


I have this problem since i upgrade the herkel of system.

i got this since last kernel upgrade unable to backup anymore :


-2 psa6.02 appear randomly never at the same place---------------

dumping directory '/usr/local/psa/home/vhosts/xxx.com' ... error!
An error was occured during execution: "tar -cz --ignore-failed-read --exclude='httpd.include*' -f - -C '/usr/local/psa/home/vhosts/xxx.com' '.'"

Those backup was automated then since the 1rst of this year not able to backup anymore whit the plesk util...

I can see another error on my psa 5 as well but this one is able to fully finish the backup...

-----------------------------Psa5
Some problems occured during an attempt to close the
pipe while getting files list from the repository
at /usr/local/psa/lib/perl5/PSA/Ver0200toXML.pm line 1500.
----------------------------


Nothing changed on the servers exept kernel same on 2 of my server, 1 whit psa 5 give another error.. Never have prob before backup have worked from lot of month whitout trouble...

1 x Psa6.02 RH7.2 new kernel NO MORE BACKUP
1 x Psa6.02 RH7.3 new kernel NO MORE BACKUP

1 x Psa 5.05 RH7.3 new kernel (able to do backup on this one but whit the error up there)

I guess a small backup should work since this prob apear randomly, but i have around 200 site then not able to finish one backup since my last good one 29-12-03 ...

Possibly related to memory management from the backup util ?
Since biggest change in the kernel was memory like RH9 ?

:-((
If anyone have a solution...

What kernel do you use?

The lastest from RH.
2.4.20-28.7


it apear there is no way to work now whit --nostop, that have always work fine before...

I have been able to do a backup but whit everyting shutdown then its not a good thing to have +1 hours down to do a backup :-(

I will try to replicate this on a 7.3 box.

Do you have give a try ? get this prob ?
Lot of ppl report a prob whit the BU...
then still same on my side as well..

I have tried them and they work with this kernel. I can not see a reason why the BU fails with a different kernel. How many domains do you host? How many file descriptors do you have set on your OS?

On all server i have around 200 domain each

This appear to fail randomly then this have appear at the same time on my 3 server whit RH at the new year then only thing changed is the kernel...

On the 1 that still whit psa5.05 i got this error but backup still finish..

-----------------------------Psa5
Some problems occured during an attempt to close the
pipe while getting files list from the repository
at /usr/local/psa/lib/perl5/PSA/Ver0200toXML.pm line 1500.
----------------------------


on 6.02 i got this ;

-2 psa6.02 appear randomly never at the same domain/place---------------

dumping directory '/usr/local/psa/home/vhosts/xxx.com' ... error!
An error was occured during execution: "tar -cz --ignore-failed-read --exclude='httpd.include*' -f - -C '/usr/local/psa/home/vhosts/xxx.com' '.'"


The only way i have been able to do a backup is whit all service down... This way the backup can finish succefully.. But i cant do this very mutch .. I have done it 1 time but...


in the log i can see i think when this append.. ;

Jan 12 00:38:20 xxx.xxx.com psadump: Can't use string ("

Then i know that nothing on the those 3 server have changed exept for the kernel .. Or 2004 may be ;-) But Nothing have changed then got this in my 3 servers at the same time so conclusion is a bug i think.. Then other have reported trouble as well whit the BU.

Try to increase the file descriptors on your server using sysctl. This might solve the problem.

How i do that ?
Here is the file, but i never have touched this before..

[admin@dino admin]$ cat /etc/sysctl*

--------------------------------------
# Disables packet forwarding
net.ipv4.ip_forward=1
# Enables source route verification
net.ipv4.conf.default.rp_filter = 1
# Disables the magic-sysrq key
kernel.sysrq = 0
# Disables packet forwarding
net.ipv4.ip_forward=1
# Enables source route verification
net.ipv4.conf.default.rp_filter = 1
# Disables the magic-sysrq key
kernel.sysrq = 0
# Kernel sysctl configuration file for Red Hat Linux
#
# For binary values, 0 is disabled, 1 is enabled. See sysctl( for
# more details.

# Controls IP packet forwarding
net.ipv4.ip_forward = 0

# Controls source route verification
net.ipv4.conf.default.rp_filter = 1

# Controls the System Request debugging functionality of the kernel
kernel.sysrq = 0

# Controls whether core dumps will append the PID to the core filename.
# Useful for debugging multi-threaded applications.
kernel.core_uses_pid = 1
---------------------------


i found this on google is that you mean ? i even not having this line in my current config, this server its a celery 1.3..an its 2.4. :-)

Depending on the kind of work your server will be doing, you might need to increase the maximum number of open files and inodes. (Under 2.4 is seems that fs.inode-max is automatic but under 2.2 you will need to increase it)

#fs.file-max = 16384
#fs.inode-max = 65536

Try to add to /etc/sysctl.conf the following line:

fs.file-max = 131072

doesnt apear to help ;

[Sat Jan 24 21:37:57 2004] dumping directory '/home/httpd/vhosts/xxx.com' ... error!
An error was occured during execution: "tar -c --ignore-failed-read --exclude='httpd.include*' -f - -C '/home/httpd/vhosts/xxx.com' '.'"
[Sat Jan 24 21:37:57 2004] turning domain "xxxx.com" on ... done


Damn backup util :-(

In log ;

Jan 24 21:33:18 xxx.com psadump: Can't use string ("