Hi there

trying to use WHM to move accounts from one server to another. The original server includes account names with hyphens, such as "abc-123" but when I try transferring them, the new Cpanel server will not let me do it saying that there are hyphens in the name. Any suggestions?

Thanks

John

Change the username on the original server to something with a hyphen. Transfer the site. Change the username back on the new server.

Actually our transfers would move them to the new server and just remove the hyphen. You then just have to go into the modify account section and fix the username on the new server.