Hi!
I'm the head developer of this support system.
Yes, it will be PHP/MySQL based and it will work on the same principles as PerlDesk, except that it will have the added benefit of being integrated with OpenBB's (openbb.com) user backend to allow one click sign-on. You will also be able to use the system even if you do not use OpenBB.
The system just went into testing. You can find out how to test it here:
http://130.94.168.140/net/forums/read.php?TID=67
I would be happy to respond to any other question that you might have. You can reply to this thread or post them in my forums (
http://net.sheddtech.com/forums/).
R. Shedd