I would recommend that you do the transfer at least at bare minimum 30 days prior to expiration in the event there is a problem with the registrar transfer as I have been seeing with recent transfers two most common problems.

The biggest problem I have been seeing with domain transfers is when the registrar has a "domain lock" and when you initiate a transfer it is automatically denied right away by the "loosing registrar" so be sure to disable the domain locking feature BEFORE submitting for a transfer.

The other problem I have seen is when the administrative contact email is not a valid email address. When the loosing registrar is sending you a contact email to authorize the transfer you never get the email as the email you have listed is not valid this will delay the transfer even longer and make it to where we cannot complete the transfer in most cases. Please make sure that you have the most updated contact information BEFORE submitting a transfer.

Any problems regarding domain registration issues should be directed to domains@rackshack.net.

Thank you,

"domain locking feature BEFORE submitting "

Where is this feature normally located, my current registar doesn't seem to have an option.

I have been trying to transfer a domain since yesterday. The domain is not locked according to my Direct Nic control panel and the TT i put in over there says it is not locked either. Does RS store this information or is it a glitch in the system? How about some help here.

Thank You

oh by the way the domain is not due for another 60 days at least

It also seems there is no place to go for help with RS domain registering or did i miss it some where?

After reading the whines and moans here I was hesitant to do transfers, but with two .coms looming at $15 per year, I took the plunge.

All of the transfer took five minutes. The next day I checked the WHOIS and it was all on Rackshack. Totally painless, and I'm very happy. However, my ex-registrar was also a TUCOWS reseller, which may have helped.

One thing which bugs me is that it seems RS takes payment even before the domain is transferred. This was not standard policy at other registrars I've used, as if the transfer fails, you've paid to get nothing.

I registered a new domain name then transferred 3 under that.
Two from domainbank and one from godaddy.

One from domainbank has cleared and the one from godaddy.
Still waiting on one .org to clear from domainbank.

Could not be easier.

PS
I have never seen a registrar charge you AFTER the domain name clears. You pay when you order, as it should be.

PSS
It would be nice to see a list of transferred domain somewhere under master account. I take it this might fall under "Domain Extras" sometime down the line?
If I have to create a new account for every domain, that could become a pain.

The main problems we have been seeing is for the transfers we have had quite a handful of transfers that are submitted before the following information is read and adhered to:

In order to successfully complete a transfer from your current registrar you will need to be sure of the following:

"Domain Lock" must be disabled BEFORE you submit for the transfer. (you must go to your current registrar to find out if this has been enabled on your domain)

You can NOT transfer an expired domain. RackShack.net is NOT set up for refunds, please make certain you can meet ALL transfer requirements before continuing.

In order to complete your domain name Registrar Transfer, we require approval from the domain's Administrative Contact, this request is sent in an e-mail. If the e-mail address is invalid on the current domain registration information, your transfer will be denied.

Registry services can also Deny a Change Registrar Request if:

Domain is NOT a .com, .net .org, .info, .biz or .us (.info, .biz domains require an auth code) as we only offer those TLD's.

Domain owner can not accept e-mail to his administrative contact record e-mail address. (you may view the current registration information by going to your current registrar and performing a "whois" on your domain)

Domain payment is not current - expired domains can not be transferred.

A domain cannot be transferred within the first 60 days after it has been registered. Transfers within the first 60 days will be automatically declined. However initiating a transfer will cause you to be charged through us.

Domain is involved in a legal dispute, if your domain is the subject of a litigation, involved in a bankruptcy, trademark dispute, or dispute over ownership of registrant your request will be declined.

Domain is locked.

Be advised that the original nameservers are maintained during the transfer.

Please be sure to follow complete directions when you receive the email for approval of the transfer. If you encounter any problems please feel free to email us at domains@rackshack.net.

**Regarding the Auth code req. for the .info, & .biz domains transfers**

"auth code"
The "auth info" code is created at the time the domain is created. Transfer commands must contain this auth info code to confirm transfer authority. The current Registrar of record will have the auth info code and must provide it to the Registrant. If they do not, the Registrar is in breach of their Registry-Registrar Agreement and the Registrant should contact the appropriate Registry. This information must be obtained from the current registrar.

So far, I am quite pleased with registering new domain names and transferring old ones, EXCEPT for that "Admin Email could not be parsed automatically" as mentioned in another thread.

I encountered this twice when transferring names though I'm simply pulling up an existing client profile created a few days ago when registering my first, new domain name here with RackShack. I even had no problem when transferring a domain name from another OpenSRS/Tucows reseller. (That transfer was actually really quick: same day!)

But then WHY this "Admin Email could not be parsed automatically" error? Although the transfer went through with no apparent problem (first one done, still waiting for the second one), but I have to wait for an extra half day. This basically slows down my pace of transferring more domain names to RackShack. Please don't tell me that it's designed exactly for that purpose.

Okay ... since this is Saturday, I guess that "OpenSRS will handle this transfer manually shortly" message now means Monday! Not good.

I put in for a transfer from Joker on 08-20-2003 and am still waiting for something to happen. No approval email has arrived yet regarding the transfer.

Huh???

As a register, you will have to refund the money should the transfer not go through for any reason.

True! Finally got the transfer key. Good they did that first thing Monday morning. I'll just avoid the weekend in the future then. LOL! Sooo "corporate", just like the banks. Hmm ...

But then the "un-parse-able" Email mystery has yet to be solved.

WRONG! WRONG! WRONG! WRONG!WRONG! WRONG!

RS IS ABSOLUTELY RESPONSIBLE FOR REFUNDING NON-RGISTERED DOMAINS.

Tucows makes Rackshack put these agreements on their page. If they do not abide by them their resseller account will be suspended.

https://domains.rackshack.net/agreements/ag.../agreement.html

Section 1 states "As consideration for the Services, you agree to pay Reseller the applicable service(s) fees. All fees payable hereunder are non-refundable."

This refers to a service provided. If no registration takes place, there is NO service provided

Therefore, Section 21 applies.

Section 21 reads "In the event we do not register or reserve your domain name or register you for other Services, or we delete your domain name or other Services within such thirty (30) calendar day period, we agree to refund your applicable fee(s) ."

And besides, Mario, do you think it is right to take peoples money and not provide a service???? Refunds are a fact of life in running a reputable business.

I suggest you review your contractual obligations with OpenSRS. If you feel you want to TRY to get away with it, put NO REFUNDS IN BOLD PRINT. Nonetheless, it will be only a matter of time until you will be FORCED to provide refunds.

And remember, I am not a lawyer, I just play one on the Internet.

Cornfused if you read the entire thread this was in reference to transfers, however no where was it mentioned that a refund would not be issued.

In the event that a transfer does not go through due to the requirements of the transfer not being met as listed here and during the transfer signup we will gladly re-submit the transfer manually. The statement was mainly meant to deter someone from submitting a transfer in the likelyhood that they are not actually going to transfer the site, or re-submit a transfer.

Thank you,

Oh, OK, I have just read a couple of posts from others expressing fears about going throught the processing and not getting their money refunded if there were a problem.

I know it seems as though we are tough on you guys some times, but we wouldn't be here if we didn't think RS was a great company.

Keep up the GOOD WORK!

We only see this from you..... j/k

There are things that we have to do to deter non-customers that drive up the cost of products and services that we offer however when people lash out about a particular policy or procedure our intents become exposed.......

Looks like when I transfer from another tukows reseller everything goes smooth as ex-lax. It's when I transfer from godaddy that I get the parsing problems. Is that the general problem that everyone else having also?

To follow up my own statement, I was happy to receive an email tonight that the above transfer has been completed. I was expecting to get a separate email from joker to approve the transfer but did not - I guess the confirmation code and opening the window for transfer takes care of that step in advance.

Mario, would it be possible to see screen shots of the control panel and what we see after registering our domain as well as it's features? That would be really helpful.

Cause Godaddy is a complete joke?

I'll 2nd that motion!!!

very simple control panel

Manage Domain

Profile
Organization
Admin
Billing
Technical
Name Servers
Domain Extras
Reseller Contact
Domain Locking
Logout

A list of your domains registered under your "profile" are listed so all you have to do is click on it to manage it.

Very simple and I think this is the problem, we are all used to crap registrars of the past that make it more difficult than it has to be.

Hi,

Can anyone tell me about the transfer of domain ownership charges?

Suppose I have registered a domain name with RS today and after 25 days I have to transfer to:
a. New owner who is also registered with RS.
b. New owner who is also registered with another domain name registrar.

In above case two cases do I or the new owner need to pay any charges for change of ownership, if yes then who will pay?

Also how to open a account with RS without registering a domain name? (I tried to register but couldn't find how to create an account).

Thanks,
ePay.

I attempted to transfer a domain from stargate.com on saturday the 23rd, ran into that email parsing error which wasn't corrected till some time on the 25th. My domain expires today (Aug 28).

Not wanting to lose my domain as it still had not transfered, I attempted to renew it yesterday but was told it was locked and thus I was not allowed to renew it. I found this odd as the domain lock feature is an extra charge at stargate, and was certainly not enabled. Since they havn't responded to my messages as of today I am guessing I will lose the domain as they say it goes into a 30 day redemption period after it expires. To get it back I have to pay them $120 USD.

Anyway that's my transfer experience

What registars were you dealing with? I would guess, enom or godaddy trying to transfer to RS?

Hey epay,

If you want to change ownership on a domain to someone else that has a profile with Rackshack/OpenSRS, just log into the manage interfance and you can change the ownership there with no charge

If you are transfering the ownership away from RackShack/OpenSRS, you will have to initiate a transfer with another registrar.

But for $5...why would you want to transfer away

Hi,

Thanks for reply.
Transfer of ownership I was referring to means that the new owner is not having the account with RS and I have a domain name registered with RS. I cannot force new owner to open an account with RS to avoid transfer fees (if any). In this situation new owner would like to get the Domain Name transferred to a new registrar. Also many of us would like to maintain all the domain names with one registrar.

I would like to know that in this situation do new owner or I have to pay any transfer fees? I think that some registrar are providing this transfer facility for free, not sure of RS.

What I think is that lot of issues are associated with the Domain Names and it varies from registrar to registrar. If an FAQ covering all the issues is provided then it will be helpful to everyone to avail this low cost domain registration facility. This will also avoid situations like the one 'smiloid' is currently facing, if he has to pay US$120 then I think that those who are new for domain name registration accounts will have to be careful.

Thanks, ePay.

Hello,

I'm want to transfer my domain away from GoDaddy to RS, but I'm concerned about my nameservers.

They are the nameservers I use to point to my server that I have with RS.

Has anyone had any experience with a transfer that includes thier nameservers?

Thanks,
Den

dennism220,

When you do a transfer the original nameservers are maintained during the transfer.

Once the transfer completes, if you want to change the nameservers you can use RS manage script.

Great! I want them to stay pointing to my RS IP's.

Thanks for the info!
Den

Smiloid, what is your domain status now? I recently had several domains that went into expiration status before they were listed as being picked up by RS/Tucows. I transferred from Powerpipe/Enom, and they seemed to take a week before allowing the transfer to go through.

Sorry to hear that, smiloid. But you are with one of those very few registrars out there that actually deletes domain names IMMEDIATELY upon expiry WITHOUT any grace period. Almost all decent registrars won't do things like that. And by the way, try transfer your domain names say 7-10 days ahead: 5 days is just a bit too small a window for that.

Well DirectNic starts reminding you at least 90 days in advance and from what i have read from most registers they suggest you either renew or transfer 60 days before they are due.

Seems like a good idea to me

True. But from a business perspective, paying too early imposes extra pressure on your cash flow, especially when you have not a few but hundreds or even thousands of domain names to renew.

From what we have been told all registry's must notify the administrative contact on each domain 90/60/30 prior to expiration.

We strongly recommend that you do the transfer with at least 30-60 days to avoid a expiration or to avoid the chances of your domain becoming taken from under you.

Sounds good in theory, but in my experience it's not happening in practice.

Thats one thing goDaddy has been good about. They get those reminders out everytime.

Also, I've just transfered two domains from goDaddy to RackShack. Each one was compete in about 24 hours. I was pleased.

I just wish we could view all our domains with one log in.

Den

You can if you set them up that way.

Ok, it looks like I have one domain thats off by itself, the others are grouped together. Not sure how I did that.

Wonder if I can get them moved all together?

Den

Off topic:

Isn't SnopDogg in the same boat as Coby Bryant? Maybe his videos are stored here on Rack Shack Servers

http://forum.rackshack.net/showthread.php?...&threadid=31363
That has all the info you would need, about setting them up under one account, you might have to email them getting the other name into that one account, might cost you a few bucks but well worth it.

Thanks, I'll email them now and I'll update the board when I find out.

Den

Sounds good, good luck as well if you need anything else let me/us know

:confused: Hmm ... I don't think you need to either contact RachShack or pay anything at all to merge two accounts. Actually, the best way to do this is to:

1. Login to "Manage Domain": https://domains.rackshack.net/cgi-bin/manage.cgi
2. Goto "Profile": https://domains.rackshack.net/cgi-bin/manag...=manage_profile
3. Then "Change Ownership of Domain": https://domains.rackshack.net/cgi-bin/manag...hange_ownership

There you can easily "push" any or all domain names into a different profile (i.e. account).

Please correct me if I'm wrong.

Nameslave again your correct there are no additional charges for merging domains all onto one account we have seen several users perform that action without any problems we ourselves have utilized this feature just as you will.

Basically if you follow Nameslave's directions above you will get to the right spot to make the changes.

Thank you Nameslave ,

Good Job Nameslave and Mario I didn't know that, alot of registars charge you a small fee to put a domain name in another account for some reason. Thanks for the info I guess that knocks my percentail to 98%

How long does it take to get the domain transfered after i get this e-mail from godaddy:


Been about 4-5 hours since that happened.

I just move the domains without a problem. Works well.

I saw this option before but didn't use it because to me, transfering ownership meant to a different person. I didn't associate it to a different profile. Duh.

Thanks again,
Den

and no one seems to know why. It's not locked. I started 2 weeks before expiration and never got a confirmation email. I thought hotmail blocked rackshack's mail so I switched the contact email to yahoo. Still nothing and now after almost 2 weeks I'll probably have to renew with current registar. Anyone have this problem?

Which is the register you are trying to transfer from?

godaddy, but I should get an email from rackshack confirming my intent to transfer before it even gets to godaddy...right? I haven't recieved anything except notice from domain support that they have re-submitted the request, which I never get.