This has been going on for about a MONTH now. It all started when another company purchased a server from RS and for some reason THEIR default plesk page was showing OUR admin email :confused:

I was aware of this because the other companys customers were emailing me for support on their websites hosted by this other hosting company. Ever since then i have been receiving emails sent out from this company to their customers containing sensitive information such as account names/passwords!!

I have contacted the other company about this and we have both emailed and sent support tickets but RS refuse to do anything about it. I see they take customers privacy very seriously Makes me wonder how many RS customers are receiving all my emails!!

Below is a censored example of the emails i receive (around 20 per day!):

FROM: MAILER-DAEMON@www.mydomain.com TO: anonymous@www.mydomain.com
SUBJECT: failure notice

Hi. This is the qmail-send program at www.mydomain.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<4xxxn@xxxx.com>:
202.xxx.32.xxx does not like recipient.
Remote host said: 550 <4xxxn>, No such user.
Giving up on 202.xxx.32.xxx.

--- Below this line is a copy of the message.

Return-Path: www.mydomain.com>
Received: (qmail 2xxx5 invoked by uid 10001); 3 Feb 2002 07:47:12 -0000
Date: 3 Feb 2002 07:47:12 -0000
Message-ID: <20020xxxxxxx12.2xxx4.qmail@www.mydomain.com>
To: 4xxxn@xxxx.com
From: pxxl@theirdomain.com
Subject: Welcome to xxxxxxxxxxxxxxxxx


Welcome to xxxxxxxxxxxxxxx, your new web site is ready for you to login

Your information is as follows:
---------------------------------------
Account Name: -- xxxxxx
Password: -- xxxxxxxx
Your Url: -- http://www.theirdomain.com/members/xxxxx/

To login to your web site and upload or create your pages please go to:
http://www.theirdomain.com/hosted/manager.cgi

Welcome to xxxxx Hosting service you can now login to you account with many features including WWW board and Guest book.
FTP information is avilable here http://www.theirdomain.com/ftp.php


Not sure if anyone here can help, but i don't know what else to do. These emails are starting to annoy me

Hi tell the other company to change the e.mail address to thiers !
Its easely done with ssh (or telnet).
1) open telnet
2) enter server and type in :
su
then fill in password
3) do
cd ../../../
4) then
cd usr/local /psa/home/vhosts/default/httpdocs
then
pico index.html
They can then edit the file and when they have changed the e.mail back to theirs they just to "control x" and choose yes ("y") the press enter

Richard

The above instructions are correct if you want to change the e-mail displayed on the default page. But the e-mail message you posted above has nothing to do with that. This one is automated and sent by qmail itself, not a customer.

Somehow the other company's qmail thinks that you are the admin and is sending failed e-mails to your address. To change admin e-mail address for qmail, tell them to look into directory:

/usr/local/psa/qmail/alias

They will find three files in there and it seems some or all of them have your e-mail address inside. Tell them to change it to their appropriate addresses and you won't get any more e-mails... (observe the correct format before changing the contents of files).

Now, if you are saying you get 20 e-mails per day, perhaps their admin decided he would rather send them to you than read them himself... (just kidding).

Ales

Thanks for the replies, i'll get in touch with the other company

[root@plesk admin]# cd /usr/local/psa/qmail/alias
bash: cd: /usr/local/psa/qmail/alias: No such file or directory
[root@plesk admin]#

Locate on qmail doesn't bring it up.

Hm... do you have RPM or standard install of Plesk? Try locating the file: .qmail-postmaster (the dot is not a typo).

Of course, there is a possibility that our directory trees are different. What subdirectories do you have under qmail directory...?

Ales

Its the RPM version Yea far as I know.... I seem to have a diffrerent setup to everyone else because it was manualy done. /var/qmail/alias/ has those files.... Gonna have a look throught them now

Seems RS have added my mail to it... Certianly its not my original mail. Hopefully this will be the end of it

I'm still getting your emails

Ok time to stop annonimity..... I try sending mail via smpt it gives me this....I am starting a hosting buisiness every domain I setup has spiralhost.com written on the default page on the domain... All these things add up....My server has been setup for spiralhost not me rackshack just dont seem to be interested anyone got ideas ? *edit* I know how to setup smpt I just dont want that msg on bad mail*


Hi. This is the qmail-send program at www.spiralhub.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

:
Mail is down at the minute will be back soon

--- Below this line is a copy of the message.

Return-Path:
Received: (qmail 23019 invoked from network); 8 Feb 2002 16:18:18 -0000
Received: from host213-122-112-86.in-addr.btopenworld.com (HELO paul) (213.122.112.86)
by softdnserror with SMTP; 8 Feb 2002 16:18:18 -0000
Message-ID: <001601c1b0c3$d6e18620$73fcfea9@paul>
From: "Paul Gibson"
To: "Paul"
Subject: Hello
Date: Fri, 8 Feb 2002 17:11:46 -0000
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0013_01C1B0C3.B0837100"
X-Priority: 3
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook Express 6.00.2600.0000
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2600.0000

This is a multi-part message in MIME format.

------=_NextPart_000_0013_01C1B0C3.B0837100
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

Bla

------=_NextPart_000_0013_01C1B0C3.B0837100
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable



charset=3Diso-8859-1">

Bla

------=_NextPart_000_0013_01C1B0C3.B0837100--

I opened up another support ticket earlier today, still waiting to hear back.