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HeadSurfer
wednesday and will be a no charge upgrade.
daveman692
QUOTE
Originally posted by HeadSurfer
a no charge upgrade.

Maybe Ensim should learn from Plesk. Plesk even went a full version number. icon_wink.gif
BiGWill
great news!

quick question to all of you using Plesk:
will you update immediately or will you wait till several issues, of which i read in plesks forum (backup/restore utilities aren't avaible for plesk6 yet), are resolved?

I think i'll wait a bit till everything smoothened.
zippy6
I'm going to wait it out... I want to see what happens over the next couple of months before I take the plunge.

I do have Plesk 6 on a machine at the office to do testing on and it seems pretty nice.
Galactic Zero
YIPPIE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Taki
QUOTE
Originally posted by HeadSurfer
...and will be a no charge upgrade.

Are the plesk keys corresponding to the current license? I have recently upgraded to the unlimited domains, so it means that the new key will be for unlimited domains too?
Carlos
Hows should we proceed to tell support to upgrade our Plesk 5 machines to Plesk 6? Also, will Red Hat version stay the same?

Thanks!

Carlos
AaronC
Our new Plesk 6 servers are imaged with Redhat 9. If you use the free upgrade option you will get the liscense key from Rackshack and install Plesk yourself, so it will have whatever version of Redhat you install.

Rackshack Sales
Gentle Giant
QUOTE
Originally posted by WebSales_Aaron
Our new Plesk 6 servers are imaged with Redhat 9. If you use the free upgrade option you will get the liscense key from Rackshack and install Plesk yourself, so it will have whatever version of Redhat you install.


So I assume there will be a paid upgrade opton to include RH9?
AaronC
Please see above from Headsurfer:

"wednesday and will be a no charge upgrade."

Rackshack Sales
Redah
QUOTE
Originally posted by WebSales_Aaron
Please see above from Headsurfer:

"wednesday and will be a no charge upgrade."

Rackshack Sales


Ya, but re-imaging usually costs money (a restore) so I think Giant wants to know if upgrading to RH9 (which will require a re-image) will cost the same amount as a restore.

Kinda wondering about that as well, seeing as RH7.3 seems to go EOL.
Gentle Giant
QUOTE
Originally posted by WebSales_Aaron
Please see above from Headsurfer:

"wednesday and will be a no charge upgrade."

Rackshack Sales


Aaron - I did read that - and there is no need to be rude - you said ....

QUOTE
If you use the free upgrade option you will get the liscense key from Rackshack and install Plesk yourself, so it will have whatever version of Redhat you install.


This implies that there will also be a paid upgrade option - and the paid option will relate to the verion of redhat.

Otherwise why mention a free upgrade option? :confused:

I guess we will have to wait until tomorrow to find out the options open to us icon_smile.gif

Seems to me that it might be easier to cancel the existing server, and take out a new one with RH9 / Plesk 6.

Thanks.
AaronC
> Otherwise why mention a free upgrade option?

It is an option since you will not be required to upgrade.

Rackshack Sales
4PSA
Nice indeed.
SkyNet
QUOTE
Originally posted by WebSales_Aaron
Our new Plesk 6 servers are imaged with Redhat 9. If you use the free upgrade option you will get the liscense key from Rackshack and install Plesk yourself, so it will have whatever version of Redhat you install.

Since it is RH9, what version of Apache will the new Plesk6/Dell Xeon servers be running, 2.0.x or 1.3.x?
AutoSear
Thank you, HS icon_smile.gif

Now I'm just waiting for the backup utilities rolleyes.gif
ukhost4u
Now that its Wednesday how exactly do you get a licence upgrade. Its not in the members section? Am I just jumping the gun?
AeroStar
Brian E : we are supposed to get plesk today, maybe tomorrow


If this is true I will be very disappointed
Already a little angry it’s taking so long
After rescheduling my day around this
wingfan5
Plesk 6.0 coming soon!(front page)

Looks like it won't be today.:confused:

Lets hope by the end of next week.

Peace
AeroStar
Plesk 6 upgrade request placed

Thank You
These Services will be added to your account within 48 hours and you will be contacted via e-mail when this is finished.


hopefully it went though no way of telling as of yet i dont think
and it came up as a free upgrade i will print it out and hold it against them icon_smile.gif if they try charging me
wingfan5
Plesk 6.0 is available!

When they say Coming Soon they mean it!icon_biggrin.gif


Thank You
These Services will be added to your account within 48 hours and you will be contacted via e-mail when this is finished.


Peace
AeroStar
now they are telling me thats plesk key upgrade only !! i wanna reimage with RH9 ...
all after deleteing half my emails perpareing for a reimage
AeroStar
after calling again once i saw plesk 6 boxes are avaiable
they are telling me that they wont do plesk 6 reimages
yet another let down i hope they dont know what they
are talking about as usual and offer reimages sometime today
Galactic Zero
I think if you do a restore that the image will be plesk 6 and RH 9. You'd have to pay for the restore though.

I just upgraded my server, went from a celery to a p4. figured the extra 30$/month was worth it with the $1 setup fee.
greyboy
Towards the beginning of the post:

QUOTE
Websales_Aaron  
Our new Plesk 6 servers are imaged with Redhat 9. If you use the free upgrade option you will get the liscense key from Rackshack and install Plesk yourself, so it will have whatever version of Redhat you install.

Rackshack Sales


Then further down:

QUOTE
AeroStar
now they are telling me thats plesk key upgrade only !! i wanna reimage with RH9 ...
all after deleteing half my emails perpareing for a reimage


Where is the confusion?

-N
AeroStar
i just got a new server i will cancel the old one in a few days its just easyer that way

thanks for putting up with me RS icon_smile.gif
Gentle Giant
Quick Question - I assume this is the basic Plesk - as the offer by Plesk to include the tomcat and bits like that free expired last week.
PatrickS
At this time all we are offering is the PSA 6 license install, this is free of charge. We will not be offering a re-image at this point as we do not have a master image for every kind of server we have as of yet, we will notify you when this is done, but at this time we only have a master image for the servers we sell it new on. Any re-images except for those will be done to PSA 5.0.
smack
I am moving to a new server on the 29th of this month. What are the chances that it'll be RH9 and Plesk 6???

Ahh, hang on...I see from the order page that they are Plesk 6. However, the regular Redhat version is still 7.3. Should I assume that the Plesk 6 servers will be running on RH9? I believe that's what was implied earlier in the thread...just making sure.
smack
Duh, I see right on the order page... "RH9 Details" under the server I'm going to get. Nevermind!! icon_smile.gif
Redemption
What does the upgrade process entail?
I'm guessing it's fairly straight forward.

Has anyone updated php via atomic rocket turtles rpms? Know if having done this will cause problems with the plesk 6 upgrade?

Edit: do we receive the license file/binary and we run it, or do they do all that for us?

Regards
Poof
I don't think they trust us peons with the .sh file ^^

But yeah, it seems that they'll just install it then delete the .sh when done.
4PSA
It's not a problem to upgrade current Plesk 5 installations to Plesk 6. The procedure is safe and involves only several minutes of downtime.
Taki
QUOTE
Originally posted by 4PSA
It's not a problem to upgrade current Plesk 5 installations to Plesk 6. The procedure is safe and involves only several minutes of downtime.

In your opinion, is it safer to use the autoinstaller or the manual upgrade?
DataFlame
Seeing as Rackshack will install the new key for you, this means you would have to do the update and then wait for Rackshack to install the key. This might take a few hours while your request is queued. In the mean time your sites are all down on that server.

Is there a way that one can get the key installed as soon as the update is done ?
vma
My plesk6 key is installed and what I sayed here:
http://forum.rackshack.net/showthread.php?...2498#post172498

no tomcat, no plesk-event-manager-module, no postgres-support with installed key.
Only: This feature is currently disabled because your license-key does not support it

And now???
wingfan5
You have to buy those features as of July 12th.

A couple of weeks sooner and we would have gotten a great deal!

Oh well no big deal anyways.Right?


Peace
DataFlame
Actually that is a big deal. If you start having to pay for these add-ons, $50 each, so $150 per server, and then times that by 7 or 8 servers it is a lot of money.

2nd point, how can we add on these extras when we do not own the key directly.

Hopefully we will not go through the same problem when the PSA 5.x key came out, as we had to go and buy a lot of private keys.
wingfan5
Actually it will cost a total of $300 for those features per server.mad.gif
Gentle Giant
That is sad - considering Rackshack promised the upgrades would come almost straight away - then Plesk said if you upgrade within a certain timeframe you would get the extras free - yet when it came down to it - Rackshack delayed and the free extras were lost.

Is there anything that can be done RS?
Redemption
The keys are rackshacks, they may not have the same deal with plesk/swsoft that a regular customer would have.
(Volume licensing and all)
The "free upgrades" may not have been an option for them at any time, let alone during the timeframe that customers were given that opportunity.
I'm glad they took a bit more time to make sure all was cool with plesk 6 on their systems before saying "have at it".
smack
This is obviously a special license contracted under a special arrangement. There's no reason to assume that we would have gotten the enhanced features even if RS had gotten the license a month ago.
DataFlame
This may be the case but this does leave us slightly knackered. If we do not own the licences we cannot upgrade to the add-ons. Therefore the PSA6.x licence with Rackshack is limiting.
smack
Agreed...but we are getting Plesk for cheap (well, in a way). The obvious alternative would be to get a Redhat server and buy your own Plesk, which many of us aren't willing to do.

Don't get me wrong, I am disappointed too...version 6 isn't really anything to sing for joy about (aside from the sweet 3D buttons, heh), and taking away these important features makes it even less attractive. It's definately a bummer. icon_sad.gif
vma
QUOTE
Originally posted by Redemption
The keys are rackshacks, they may not have the same deal with plesk/swsoft that a regular customer would have.
(Volume licensing and all)
The "free upgrades" may not have been an option for them at any time, let alone during the timeframe that customers were given that opportunity.
I'm glad they took a bit more time to make sure all was cool with plesk 6 on their systems before saying "have at it".


Ok,
but my decision for plesk was here:
http://forum.rackshack.net/showthread.php?...9710#post109710

QUOTE
Originally posted by HeadSurfer
Pleask and Rackshack have entered into a three year agreement , one provision of which insures that the latest and greatest version of Plesk will be available to our users as soon as it is released.


The latest and greatest version....
this are only great words, nothing behind...
Danimal
Ok, I've been lazy... I haven't upgraded from Plesk 2.5 yet.

My question: could I skip the 2.5 -> 5.0 and just go directly from 2.5 -> 6 when it's available?

Would it be something RS would/could do or would I need to do it? all of it or just part of it?

Any info would be appreciated!

(then again, maybe I'll just get a new box altogether, transfer all the data, and ditch the old. hmmm)

-Danimal cool.gif
bishop4351
if you've missed out on the plesk 5 life then you've missed a bunch of stuff you need to do one first then the other
bishop4351
also when plesk 2.x was out they were using shell scripts to install plesk now its all rpm you'd really do best to back up and get a restore first.
Cranky
QUOTE
Originally posted by DataFlame
Seeing as Rackshack will install the new key for you, this means you would have to do the update and then wait for Rackshack to install the key.  This might take a few hours while your request is queued.  In the mean time your sites are all down on that server.

Is there a way that one can get the key installed as soon as the update is done ?


VERY good point!

I can't say im disappointed by the lack of pgSQL, Tomcat or event manager ... no major loss, I'm sure we'll cope...
HostCrest
QUOTE
Originally posted by Galactic Zero
I just upgraded my server, went from a celery to a p4. figured the extra 30$/month was worth it with the $1 setup fee.

That means new IP addresses, fresh drive, etc. for you, right?
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