I'm running several servers with the same problem

In the past I always compiled apache from the source and never had such problem…around 10 days ago I used buildapache.sea and since than I run it with several options on-off still the same problem.

The problem:
No matter if the file extension is .gif .jpg or .png Internet Eplorer always saves it as untitled bmp. The same thing happens if it’s a PHP or Perl script generated image. It happens with EVERY picture and with all of my clients.

Example:
http://www.borda.ca/boardalogo.gif

Another server:
http://www.farkin.ca/logo.gif

Under Internet Explorer (any version) use right click and choose Save Picture as.

It's a huge problem for me as on most of my servers my clients hosting images…I tried everything but MIME types configured correctly…

Any help appreciated!

The problem lies with only your computer. Let me put it in another way. All users who experience this problem are having the problem with their own computers, not your servers. The sad part about this issue is that it is completely random to everyone.

This has been going on for years and until this day, Microsoft has not fixed this in their browsers.

There are two solutions:

1. Completely clear your web browser's cache and restart your browser. This first solution is only temporary and the problem will come back randomly later. What's sad is that the problem may not fix itself with this solution at all.

2. For a permanent solution, use a different brand browser like Mozilla. However, Netscape-type browsers were pronounced "dead" recently and more than 95 percent of the world's personal computers use Microsoft Internet Explorer.
So that means that you just gotta live with this problem just like the rest of us. You're not alone at all.

Unfortunately not.

Internet Explorer has that issue, but this one is unreleated as EVERY visitor and client has the same problem on my servers and on others not (please try yourself):

My server:
http://www.borda.ca/boardalogo.gif
My (different) server:
http://www.farkin.ca/logo.gif
This server:
http://forum.rackshack.net/images/logo1.gif

You'll see the difference...

Please kindly reread my post again.

I did say, "All users who experience this problem are having the problem with their own computers, not your servers."

In other words, there is nothing wrong with your servers. The problem lies with the user's computer because the problem is with Microsoft Internet Explorer, not your servers.

I read your post but you did not tried my examples (we tested with 3000 users)

My server:
http://www.borda.ca/boardalogo.gif <- Problem

My (other) server:
http://www.farkin.ca/logo.gif <- Problem

This server:
http://forum.rackshack.net/images/logo1.gif <- NO Problem

I don't want to create more confusion. I hope someone else will give you a solution that works.

The problem lies with Microsoft browsers. Browsers are installed on people's personal computers, not your servers.

You don't believe me do you ?

It's a problem with IE and apache MIME config but can't find the problem. (TypesConfig Directive, mod_mime)

Here is a solution:

http://support.microsoft.com/?kbid=810978

As you can see, the problem and fix lies with the user's computer, not your servers. The fix tells you to clean out your browser's cache and then remove unknown or damaged objects installed with the browser.

When I first replied to your thread, I forgot to mention the unknown or damaged objects removal.

Its not the PC, it's the server in most cases...

Do you have mod_gzip installed.. I remeber the user "The Rowan" having this problem with cPanel he fixed it.. i think it was mod_gzip being naughty...

Try searching his username for posts he made in the past... or visit cpanel.net's forums, i know a couple users had that issue over there...

I didn't say that I don't believe you. I only said that the problem lies with the user's computer.

Foggy seems to have come up with a better lead.

Edit: I've heard of this problem for years but only today did I learn that the problem can lie with the server as well. My mistake and I do apologize.

You're a lifesaver...

Thank You foggy!!!

(Also thanks Creator).

Cpanel support could not answer to that question...

how did you fix this?

um, i was able to save all 3 images as GIF, with the option of BMP

Because the problem solved! (read the whole topic)

Don't install mod_gzip or

Find the entries similar to the following in your /usr/local/apache/conf/httpd.conf file and add these underneath:

mod_gzip_item_exclude file .jpg$
mod_gzip_item_exclude file .jpeg$
mod_gzip_item_exclude file .gif$
mod_gzip_item_exclude file .png$

Save the file and restart apache. You should be all set.

disabling gzip may fix it, however the BUG is with internet explorer not with gzip.
Internet explorer isnt handling gzipped images properly.

The only problem I have with images and IE on my server is when they are served from PHP ie in VB or Gallery

i can confirm that the problem does not lies in cpanel.

I am within my offfice network and access my intranet sites, it also shows *.bmp! And I am using a Windows 2000 server , some other sites I visit also on and off showing *.bmp.

As posted earlier,
http://support.microsoft.com/?kbid=810978

MS has already confirmed this. I suspect it came with service pack 4... cos when I reinstall my Windows 2000 pro with service pack 2, nothing happen till I upgrade to service pack 4.