Hi,

My partner and I just got a new Dell RAID 5 running CPanel. The setup on this box is a little different than on our old server which used assigned IP addresses for each of our accounts on the server.

Since switching, over some of our clients using CuteFTP can't login to their accounts via FTP now, even though they have been given instructions not to log in with their old IP address.

The error the FTP client returns is as follows:
=============
STATUS:> Connect: Sunday 11:54:38 07-06-2003
STATUS:> Connecting to ftp.campaignsthatwork.com
STATUS:> Connecting to ftp.campaignsthatwork.com (ip = 64.246.58.87)
STATUS:> Socket connected. Waiting for welcome message...
220-Welcome to Jusligthening.Net FTP Server. All activity is monitored and logged.
This computer system is for authorized users only. Individuals using this
system without authority or in excess of their authority are subject to
having all their activities on this system monitored and recorded or
examined by any authorized person, including law enforcement, as system
personnel deem appropriate. In the course of monitoring individuals
improperly using the system or in the course of system maintenance, the
activities of authorized users may also be monitored and recorded. Any
material so recorded may be disclosed as appropriate. Anyone using this
system consents to these terms.


220 ProFTPD 1.2.4 Server (ftp.addressedimpress.com) [ftp.addressedimpress.com]
STATUS:> Connected. Authenticating...
COMMAND:> USER campaign
331 Password required for campaign.
COMMAND:> PASS ********
530 Login incorrect.
ERROR:> Can't login. Still trying...
COMMAND:> USER campaign
331 Password required for campaign.
COMMAND:> PASS ********
530 Login incorrect.
ERROR:> Can't login. Still trying...
COMMAND:> USER campaign
331 Password required for campaign.
COMMAND:> PASS ********
530 Login incorrect
ERROR:> Can't login. Still trying...
COMMAND:> USER campaign

disconnect
========

We use Proftpd Version: proftpd-1.2.6tls-15_linuxprivs

I'm not a 100% sure why, but this new server "Listens" to the ports, 21 and 22 differently then the old server did. Here is the info I got from the new server to check the ports 21 and 22, normally used for FTP. No how MySQL got on port 21 I have no idea at the moment, but it is running fine. MySQL uses Port 3306.

# Port 21
netstat -an | grep 21
tcp 0 0 0.0.0.0:21 0.0.0.0:* LISTEN
tcp 0 0 64.246.58.87:80 64.198.214.7:1165 ESTABLISHED
tcp 0 0 64.246.58.87:80 64.198.214.7:1166 ESTABLISHED
tcp 0 0 64.246.58.87:80 217.151.178.149:2084 ESTABLISHED
tcp 0 48 64.246.58.87:22 68.212.109.197:1061 ESTABLISHED
unix 2 [ ACC ] STREAM LISTENING 12148 /var/lib/mysql/mysql.sock

# Port 22
netstat -an | grep 22
tcp 0 0 64.246.59.229:53 0.0.0.0:* LISTEN
tcp 0 0 64.246.59.228:53 0.0.0.0:* LISTEN
tcp 0 0 64.246.59.227:53 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN
tcp 0 48 64.246.58.87:22 68.212.109.197:1061 ESTABLISHED
udp 0 0 64.246.59.229:53 0.0.0.0:*
udp 0 0 64.246.59.228:53 0.0.0.0:*
udp 0 0 64.246.59.227:53 0.0.0.0:*
unix 2 [ ] DGRAM 2296

Any suggestions on how to fix this?

Thanks in advance,
Pam