This key PLSK.xxxxxxxx.xxxx has been bought by RackShack, therefore we  
can send the updated key to RackShack company if we'll receive the key  
update request from them. Take our apologies for some inconvenience.  
Please ask RackShack to make standard request to this email address  
keyupdate@sw-soft.com.

Template for RackShack request to SWSoft (former Plesk):



===========================================
Subject: Plesk Key Update Request ===========================================
Dear SWsoft:

I have the following PSA license keys that I would like updated to Plesk 6:



Purchased under:



Please send me the above mentioned key(s) updated to Plesk 6

I understand that in order to take advantage of this streamlined E-mail  
process, my account must be current (no past due balance), that each key  
must have an active Software Update Service (SUS) subscription (SUS  
order forms), key(s) must be in compliance with regard to no duplication  
of use and not blocked from reporting data per Plesk’s EULA  
(www.plesk.com/Contact/eula.php ) and key(s) must have been originally  
purchased by me or my company. ===========================================

The Trouble Ticket you entered into the Members Section of RackShack has been modified.  The following notes have been made to your ticket.
------------------------
Dear Customer,

Im sorry, but we do not offer Plesk 6 or Plesk 6 liscensing.
------------------------

You may log into the Members Section and view the Status of the Ticket.

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