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bonnmac
Hi I have a client who just sent me this email. I have looked everywhere I know of to find the problem I even restarted to ftp server thinking it would disconnect anyone who was connected but it still didn't work. Any ideas where/what I should look for? Thanks.

Here's the error....

QUOTE
STATUS:> Host name ftp.domain.com resolved: ip = **.***.***.***.

STATUS:> Getting listing ""...

STATUS:> Connecting to ftp server ftp.domain.com:21 (ip = **.***.***.***)...

STATUS:> Socket connected. Waiting for welcome message...

421 Too many connections (3) from this IP

ERROR:> Service unavailable. Try again later.

don't understand , im not even connected and the ftp session thing in cpanel shows none
ranger
Just wondering if you ever found a solution for this? I am having the same issues.

Ranger
dreamwiz
hmms... I used to have similar problems when connecting to irc network in finland few years ago.

This was because of my service provider, they used NAT-techonology, which shows out that all people using their internet connection has same ip address. So let's say if 3 (or whatever was the limit of connection from same ip that the irc server allowed) customers of this service provider had connected to this specific irc server, the others couldnt connect anymore because to irc server it seemed that there was just one person connecting many times from same IP.

this could be the problem, maybe your customer is behind a nat and someone else is using your ftp and has same service provider with your customer.
ranger
Static ip then, trying to upload multiple sites is causing it since the ip is static it is being done from.

Just wondering if there is some way around this or some setting on the server. Thanks for the reply
dreamwiz
propably there is some setting in the ftp-software config files that sets the limit... check documentation icon_smile.gif
abstrakt
oops...
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