Can someone here help because submitting trouble tickets is getting me no where. Below is my situation and the answers I got but I am still not able to access. It keep says that the username or password are wrong.

They are also convinced that I tried to install version 2.4 but before yesterday I wasnt even sure how to get into the root directories.

Please Help

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My phpmyadmin has stopped working for my ip. I am only getting a blank page. Please help. I didnt make any changes to the php.ini or anything that should have affected it. Thanks

5/7/03 1:16:20 PM
Tried to access through cpanel and direct but no joy.

Thanks for your help

5/7/03 6:21:47 PM
Would like you to know that I did not try to upgrade it so I am not sure who did.

Also, I am now getting that the username/password are incorrect. The username should be XXXXXXX and password XXXXXX. It is not affecting the MySQL database password because my site is still running.

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RackShack Support
5/7/03 2:16:48 PM
Dear Customer,

I have fixed phpMyAdmin to allow access to it; however, the configuration file has been changed somehow and I am unable to log in as a cPanel domain user.

It appears as though there was an upgrade of phpMyAdmin attempted. The current version is 2.3.2 but there is a tarball of phpMyAdmin 2.4.0 in the cPanel base directory. The reason that it was not working is because the phpMyAdmin directory had been renamed to phpMyAdmin.old and the config files moved, which implies that changes have been made. We do not support the installation or upgrading of third party software.

I have changed phpMyAdmin to allow for access but the configuration files will have to be regenerated for use with cPanel, as the current configuration does not allow for connections from the cPanel interface.
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Well the first question here would be what version of Cpanel are you running?

Just in case you didn't know, you posted your phpmyadmin username and password in your post.

Thanks Erwin. Thought I had taken them all out.

I am running CPanel 6.4.0-RELEASE #2