Hello Everyone.
NEW - iHelp PSA Multi Server Version
We have a NEW version of iHelp ready for you. This new version
is for those running Plesk servers. You can now manage all your
support on multiple Plesk servers from one copy of iHelp.
The multi server version can be installed on any server, DOES NOT need
to be a Plesk administored server.
iHelp will remotlye check the usernames and password on the server
the clients account is on.
Tickets are kept on the server iHelp is installed.
Small list of features include:
- Clients login is the same as Plesk CP login
- Unlimited numbe of techs
- Multiple administrators
- Admin can answer tickets
- Remotely manage support for multiple PSA servers
- Client can open emergency ticket if there account is not responding
- Easy setup file for iHelp
- Setup file to setup servers for remote connection
- Annnouncements are automatically updated on ALL client servers
- Email all clients on ALL servers at one time.
- View client list by server
- Number of total clients on all servers shows on main login page for admin
- Number of total domains on all servers shows on admin main page.
- And more...
You can download a demo of the multi server by visiting: http://ihelp.cwdhost.com/download.php
The demo version will allow you to add up to 3 servers for testing.
My Contact info:
Email: sales@ihelp.cwdhost.com
ICQ: 68886041
AIM: CWDHst
Yahoo: cwdhost
Thank You,
Ray Cuzzart II
CWD Solutions